Kaylin Zalewski
Dartmouth,USA
Summary
I am a professional with a strong background in leadership and team management. With a proven track record in driving results and ensuring team collaboration. Also being skilled in strategic planning, problem-solving, and adapting to dynamic environments is crucial. I am reliable, use effective communication, and deliver high-quality outcomes.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Planet Fitness Cranston, RI
Cranston, RI
08.2025 - Current
- Provided assistance to gym members with equipment usage and fitness inquiries.
- Utilized software consistently for efficient data management and task tracking.
- Analyzed performance metrics to identify areas for process improvement and increased productivity.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Cashier
Mobile Gas, Dartmouth, MA
Dartmouth, MA
09.2022 - 07.2024
- Provided assistance to customers in a retail environment
- Cleaning and organizing shelving, floors, products, etc
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance through diligent record-keeping.
- Trained new staff on cash handling procedures and customer service protocols.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Fitness Center Staff Member
University Of Dartmouth Mass. Gym Front Desk
01.2020 - 01.2023
- Provided exceptional customer service, promptly addressing tenant inquiries and concerns.
- Enhanced visitor experience by providing friendly and informative customer service.
- Analyzed member usage data to improve facility layout and service efficiency.
- Streamlined front desk operations while greeting members professionally upon arrival, checking them in accurately, and providing any requested information or assistance promptly.
Education
BFA - Graphic Design
University of Massachusetts Dartmouth
North Dartmouth, MA05.2026
Skills
- Customer service
- Team leadership
- Staff training and development
- Team motivation
- Workload management
- Problem-solving
- Decision-making
- Time management
- HTML
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- Figma
- Microsoft 365
- Google drive
- Money handling
Extracurriculars
Played competive basketball since 2001-2025 Played at University of Dartmouth Massachusetts Women’s basketball (5 years) Captain of University of Dartmouth Massachusetts Women’s basketball 2023 - 2025 2025 LEC Women’s Basketball Champion Played competive basketball since 2001-2025 Played at University of Dartmouth Massachusetts Women’s basketball (5 years) Captain of University of Dartmouth Massachusetts Women’s basketball 2023 - 2025 2025 LEC Women’s Basketball Champion
Timeline
Assistant Manager
Planet Fitness Cranston, RI
08.2025 - Current
Cashier
Mobile Gas, Dartmouth, MA
09.2022 - 07.2024
Fitness Center Staff Member
University Of Dartmouth Mass. Gym Front Desk
01.2020 - 01.2023
BFA - Graphic Design
University of Massachusetts Dartmouth