Kaylon Hughes
Dalton,GA
Summary
Proven leader and skilled in customer relations, I significantly enhanced client satisfaction and loyalty at Kaylon Hughes Flooring. Expert in small business operations and Excel spreadsheets, I effectively managed teams and operations at Colortyme Furniture Sales, maintaining delinquency under 2.6%. My approach builds lasting relationships and drives sales through exceptional communication and service.
Overview
23
23
years of professional experience
Work History
Owner
Kaylon Hughes Flooring
Dalton, Ga
03.2006 - 04.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Flooring sales experience
Manager
Colortyme Furniture Sales
Dalton, Ga 30721
04.2001 - 03.2004
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained less than a 2.6% on delinquent accounts monthly
Education
High School -
Carns High School
Knoxville, TNSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Sales
- Excell spreadsheets
Additional Information
As senior I established partnerships with local organizations leading to an increase in community engagement.
Adept at managing multiple projects simultaneously while ensuring seamless execution.
Timeline
Owner
Kaylon Hughes Flooring
03.2006 - 04.2024
Manager
Colortyme Furniture Sales
04.2001 - 03.2004
High School -
Carns High School