Kaylonie Thomas Aka Lo
Jacksonville,United States
Summary
Dynamic Warehouse Associate with three years of experience, adept at enhancing operational efficiency in fast-paced environments. Proficient in inventory management and utilizing advanced scanning technology, I maintain safety standards to ensure a well-organized workspace. My commitment to exceptional customer service and team support consistently meets tight deadlines while managing high-volume order processing. Known for attention to detail and effective communication, Ready to leverage my expertise in a new role as a Warehouse Associate, I bring a strong ability to operate warehouse equipment, including forklifts, and maintain a clean and organized workspace.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Firehouse Subs
Jacksonville, FL
01.2026 - 05.2026
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Prepared and served food items according to health and safety regulations.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Operated kitchen equipment, ensuring proper usage and maintenance protocols were followed.
- Collaborated with team members to streamline food service processes during peak hours.
- Trained new staff on food preparation techniques and safety standards.
- Monitored inventory levels, reporting shortages to management.
Store Associate
Aldi
02.2025 - 12.2025
- Experienced Warehouse Associate with a focus on enhancing operational efficiency and customer satisfaction in fast-paced environments. Skilled in inventory management, order processing, and maintaining safety standards.
- Executed daily opening and closing tasks, adhering to store policies.
- Optimized inventory arrangement to maximize space and accessibility.
- Provided product assistance, boosting customer satisfaction.
- Ensured accurate and rapid processing of orders and payments.
- Safely operated warehouse equipment, maintaining a clean workspace.
Warehouse Associate
GXO
07.2022 - 12.2024
- A seasoned Warehouse Associate with three years of experience in optimizing operations in fast-paced settings. Skilled in inventory management using advanced scanning tools, maintaining safety standards, and ensuring a well-organized warehouse environment. Dedicated to providing excellent customer service and supporting team goals, consistently meeting tight deadlines with high-volume order processing. Recognized for attention to detail and strong communication skills, driving productivity and customer satisfaction.
- Used forklifts for efficient movement of heavy items throughout the warehouse.
- Processed and audited inventory to maintain accurate and up-to-date records.
- Packed and shipped over 100 orders per shift, meeting tight deadlines and customer specifications.
- Operated shipping software to book shipments and generate necessary documentation.
Warehouse Associate
Dick's Sporting Goods
Conklin, NY
01.2022 - 06.2022
- As a Processing Associate, I operated RF scanning equipment to efficiently process and pick products for online orders, maintaining an average of 80 units per hour. I ensured accurate inspection, packing, and shipping of items while reporting any defects, contributing to a streamlined and effective warehouse operation.
- Trained in the use of RF scanning equipment for inventory management.
- Handled high-volume picking and processing, achieving 80 units per hour.
- Conducted quality inspections to identify and report product defects.
- Accurately packed and shipped customer orders, enhancing overall efficiency.
Education
Diploma - undefined
Seminole High School
Sanford, FL05.2017
Skills
- Attention to Detail
- Safety Standards
- Customer Service
- Warehouse Operations
- Basic Computer Skills
- Team Collaboration
- Forklift Operation
- Pallet jack manual/electric
- Order Processing
- Effective Communication
- Inventory Management
Timeline
Customer Service Representative
Firehouse Subs
01.2026 - 05.2026
Store Associate
Aldi
02.2025 - 12.2025
Warehouse Associate
GXO
07.2022 - 12.2024
Warehouse Associate
Dick's Sporting Goods
01.2022 - 06.2022
Diploma - undefined
Seminole High School