Macy Lomenick
Greensboro,NC
Summary
I am a dedicated and versatile professional with a background in retail, food service, and direct support work, bringing strong interpersonal and communication skills. Experienced in creating positive customer experiences at high-profile establishments such as Old Navy, Glory Days Grill, Outback Steakhouse, and Lucky 32 Southern Kitchen. Additionally, committed to compassionate care and support in a CAP role with "Living with Autism." Known for adaptability, a team-oriented approach, and a strong work ethic, with a passion for providing exceptional service and fostering inclusive environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Outback Steakhouse
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Hostess
Lucky 32 Southern Kitchen
05.2024 - 09.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
CAP Worker
Living With Autism
07.2022 - 02.2024
- I worked as a CAP worker for my client Riley for several years while I attended school full time. I spent
typically 4 days a week spending his days with him and engaging with him the way his or his parents
saw best fit for the day! I was able to further work towards and prepare myself for a future in human
services. I gained experience in skills like patience and
problem solving skills as he had sensory issues that sometimes led to me needing to take control in
emergency situations.
Sales Associate
Old Navy, Gap
10.2020 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Restaurant Hostess
Glory Days Grill
06.2020 - 10.2020
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
Associate of Arts - Ur Mom
University of North Carolina At Greensboro
Greensboro, NC06-2026
Skills
- Exceptional customer service
- Hospitality service expertise
- High-volume dining
- Sales expertise
- Table setting knowledge
- Cleanliness standards
- Retail operations expertise
Certification
- First Aid/CPR Certified
Timeline
Server
Outback Steakhouse
10.2024 - Current
Restaurant Hostess
Lucky 32 Southern Kitchen
05.2024 - 09.2024
CAP Worker
Living With Autism
07.2022 - 02.2024
Sales Associate
Old Navy, Gap
10.2020 - 06.2021
Restaurant Hostess
Glory Days Grill
06.2020 - 10.2020
Associate of Arts - Ur Mom
University of North Carolina At Greensboro
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