Kaylyn Green
Fleming Island,FL
Summary
Energetic college student working towards a Bachelors of Science degree in Communications at the University of Central Florida. Gained experience in management though job opportunities . Hardworking and dedicated student with experience in the retail and service industry. Enjoy working with teams or in an independent environment.
Overview
8
8
years of professional experience
Work History
Remote Operations Manager
Kid To Kid
Jacksonville, FL
01.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Worked under general or specific guidelines to support company best practices.
- Facilitated the onboarding process for new team members by providing training materials and guidance in a timely manner.
Shift Lead
Jeremiah's Italian Ice
Orlando, FL
04.2023 - 01.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Kept employees operating productively and working on task to meet business and customer needs.
Server
Jeremiah's Italian Ice
Orlando, FL
10.2022 - 04.2023
- Operated POS terminals to input order and calculate totals
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Provide exceptional service to high volume of daily customers.
- Informed customers of daily and signature menu items.
Sales Associate
Bed Bath and Beyond
Orlando, FL
10.2021 - 03.2023
- Demonstrated exceptional service skills to ensure consistent positive customer experiences
- Engaged with customers in a respectful manner while assisting their needs
- Successfully executed price changes and sign changes when needed
- Successfully processed customers transactions through the POS system.
Fulfillment – Sales Associate
Bed Bath and Beyond
Orlando, FL
10.2021 - 03.2023
- Monitored packing and shipping program to ensure incoming orders were properly filled and shipped in a timely manner
- Maintained constant awareness of store layout to efficiently locate Items required for shipping
- Provided high level of customer service for in store guests while fulfilling online orders.
Assistant Store Manager
Kid to Kid Jacksonville
Jacksonville, FL
12.2019 - 08.2021
- Assisted Store Manager/Owner in the daily opening and closing procedures; including ensuring all workstations and tills were fully stocked and prepared for the day and ensuring thorough completion of nightly checklist at closing
- Demonstrated exceptional service skills to ensure consistent positive customer experiences
- Managed timekeeping and payroll entry based on company payroll policy
- Created and maintained staff schedule; coordinated time off requests to always ensure adequate coverage of the store
- Assisted with the merchandising and fulfillment of all used and new product throughout the store.
Sales Associate-Buyer
Kid to Kid Jacksonville
Jacksonville, FL
04.2016 - 11.2019
- Evaluated for purchase, incoming children's products including clothes, toys, shoes, equipment, and maternity wear
- Used proprietary computer software to cashier and appraise incoming merchandise
- Tagged, hung, and merchandised all purchased product according to company efficiency standards
- Worked with coworkers to achieve sales goals and meet daily target KPIs
- Maintained a high level of customer service for all customers while shopping and selling.
Education
Bachelor of Science - Communications
University of Central Florida
Orlando, FL05.2025
Associate of Arts -
Valencia College
Orlando, FL12.2022
High School Diploma -
Fleming Island High School
Fleming Island, FL05.2021
Skills
- Accurate Cash Management (Bank runs/Safe)
- Demonstrative Effective Communication Skills
- Generating Ideas to Increase Sales (Covid unbinnings)
- Inventory Management (Inputting invoices to POS/Merchandising/Tagging)
- Demonstrated ability to manage competing demands on time (Senior in HS/Staff employee)
- Team Leadership
Timeline
Remote Operations Manager
Kid To Kid
01.2024 - Current
Shift Lead
Jeremiah's Italian Ice
04.2023 - 01.2024
Server
Jeremiah's Italian Ice
10.2022 - 04.2023
Sales Associate
Bed Bath and Beyond
10.2021 - 03.2023
Fulfillment – Sales Associate
Bed Bath and Beyond
10.2021 - 03.2023
Assistant Store Manager
Kid to Kid Jacksonville
12.2019 - 08.2021
Sales Associate-Buyer
Kid to Kid Jacksonville
04.2016 - 11.2019
Bachelor of Science - Communications
University of Central Florida
Associate of Arts -
Valencia College
High School Diploma -
Fleming Island High School