Kaylyn Hollan
Ingleside,TX
Summary
Diligent Server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
8
8
years of professional experience
Work History
Server
Crab-N Seafood Restaurant
08.2021 - 09.2025
- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area to ensure positive atmosphere.
- Trained new staff on restaurant policies, procedures, and service standards.
- Processed payments efficiently while ensuring accuracy in billing transactions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Carhop
Sonic
01.2018 - 03.2020
- Delivered food and beverages promptly to customers in cars, ensuring satisfaction and accuracy
- Maintained cleanliness of service area and equipment to uphold health standards and enhance customer experience.
- Operated point-of-sale system for processing customer orders and payments accurately.
- Assisted in training new carhops on service protocols and safety procedures.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Operated headset communication system to take orders quickly and accurately from customers.
Education
High School Diploma -
Aransas Pass High School
Aransas Pass, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Menu memorization
- Reliable and responsible
- Problem-solving
Timeline
Server
Crab-N Seafood Restaurant
08.2021 - 09.2025
Carhop
Sonic
01.2018 - 03.2020
High School Diploma -
Aransas Pass High School