Kaylyn Sargent
Indianapolis,IN
Summary
Customer service and sales representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
5
5
years of professional experience
Work History
Lead Hostess
Harry & Izzy's
08.2022 - Current
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
- Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.
- Enhanced guest experience by efficiently managing reservations and seating arrangements.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Developed strong rapport with guests, leading to a high rate of return visits and positive reviews.
Server
Mellow Mushroom
09.2021 - 04.2022
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Sales Representative
ADT
10.2019 - 09.2021
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Closed sales for new and relocating customers.
Education
High School Diploma -
Newport High School
Newport, KYSkills
- Communication skills
- Responsible
- Patient
- Always willing to approve
- Can handle constructive criticism
- Motivated
- Resilient
- Team player
Timeline
Lead Hostess
Harry & Izzy's
08.2022 - Current
Server
Mellow Mushroom
09.2021 - 04.2022
Sales Representative
ADT
10.2019 - 09.2021
High School Diploma -
Newport High School
Similar Profiles
DesJohn PayneDesJohn Payne
Sous Chef at Harry & Izzy'sSous Chef at Harry & Izzy's
Lisa NilssonLisa Nilsson
Assistant Private Events Manager & Shift Lead at Huse Culinary (Harry & Izzy's Downtown)Assistant Private Events Manager & Shift Lead at Huse Culinary (Harry & Izzy's Downtown)
Leslie RamseyLeslie Ramsey
Lead Server at Harry & Izzy'sLead Server at Harry & Izzy's