Kaylynn Huprich
Louisville,OH
Summary
Proven track record of enhancing customer satisfaction and team performance at Rally House, leveraging exceptional relationship-building and sales presentation skills. Excelled in fast-paced environments, demonstrating a strong work ethic and a knack for exceeding service and sales targets. Skilled in cash handling and fostering positive guest experiences, consistently achieving and surpassing goals.
Overview
3
3
years of professional experience
Work History
Server
Applebees
Alliance, OH
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Team Sales Manager
Rally House
North Canton, OH
01.2023 - 05.2024
- Developed strong relationships with key clients, resulting in increased customer satisfaction and repeat business.
- Adapted quickly to new products or services offerings by maintaining ongoing education initiatives for both myself and my team.
- Created customized presentations tailored to specific client needs, resulting in more effective pitches and higher conversion rates.
- Monitored individual performance closely, providing constructive feedback during regular one-on-one meetings with each team member.
Team Member
Dunkin' Donuts
Louisville, OH
09.2021 - 07.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
East Canton High School
East Canton, OHAdvanced Manicurist - Nails
Raphael’s Beauty School
Alliance, OHSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
- Cleanliness standards
- Service prioritization
- Client acquisition
- Sales Presentations
Instagram: kays_nailart
My Instagram shows my portfolio!
Timeline
Server
Applebees
05.2024 - Current
Team Sales Manager
Rally House
01.2023 - 05.2024
Team Member
Dunkin' Donuts
09.2021 - 07.2022
High School Diploma -
East Canton High School
Advanced Manicurist - Nails
Raphael’s Beauty School