Reliable and detail-oriented professional with experience in retail and dental office settings. Skilled in customer service, administrative support, and patient coordination. Strong communicator with the ability to multitask and thrive in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
360 Family Dentistry
Prosper, TX, US
08.2023 - Current
My position at 380 Family Dentistry I answered phone calls on the first ring, and helped patients with any needs while preforming great customer service.
I also helped step in for treatment plans, presented and help schedule them.
Maintained accurate records of all scheduled activities, including cancellations and rescheduling
Monitored and adjusted schedules in real-time to accommodate changes or emergencies
Collaborated with managers to create optimized schedules that met both employee availability and business needs
Coordinated and scheduled appointments, meetings, and events for multiple departments within the organization
Insurance Coordinator/Receptionist
Thrive Dental and Orthodontics
03.2023 - 05.2024
I verified patients benefits and eligibility by speaking to representatives, and through online portals.
I entered patient insurance through open dental software and made appointment notes for any copay's and deductibles.
I answered any patient questions about their insurance policies and made sure they understood what their benefits were.
I also have front desk experience where I greeted patients, making them as comfortable as possible.
I answered phones, cleaned rooms, checked patients out, collected any payments, and treatment planned when needed!
Target Team Member
Target
Denton, TX, US
01.2023 - 03.2023
I work on the floor unpacking boxes and greeting costumers and helping them with their needs.
I really focused on the relationship with the costumers and treated them as a friend coming in.