Kaynun Lee
Burns World Travel
Statesboro,GA
16
years of professional experience
Extensive experience in itinerary planning, cost analysis, and customer service. Demonstrated ability to adhere to policies while consistently improving customer satisfaction through tailored solutions.
Work History
Certified Travel Agent
15 Years 10 Months- Coordinated international and domestic travel arrangements for corporate clients, utilizing cost-effective options.
- Managed travel arrangements for corporate clients using industry-leading booking systems.
- Coordinated itineraries, ensuring compliance with policies and client preferences.
- Created itineraries and made adjustments to meet client specifications.
- Resolved tr issues promptly to enhance client satisfaction and loyalty.
- Facilitated prompt resolution of any customer service issues that arose during their travels.
- Ensured compliance with company policies regarding safety standards while booking travel arrangements.
- Monitored airline ticket prices to ensure customers received the best fares available.
- Analyzed data related to past trips in order to identify trends or patterns among travelers.
Education
High School Diploma
Skills
Booking and organization skills
Itinerary coordination
Policy compliance
Cost analysis
Regulatory compliance
Customer support
Customer service skills
Education and Training
other,other
References
References available upon request.
Timeline
Certified Travel Agent
Burns World Travel
08.2010 - 06.2026Read More
Stratford Academy
High School Diploma
Read More