KAYONNA PEOPLES
Vitas Health Care
Washington,DC
9
years of professional experience
Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Willing to take on any task to support team and help business succeed.
Experienced with patient care coordination, including assessment and planning of individualized care. Utilizes effective communication and organizational skills to ensure continuity of care. Track record of supporting patient needs and improving care processes through teamwork and problem-solving.
Work History
Care Coordinator
2 Years 10 Months- Accomplished financial targets through sound administration of fiscal operations.
- Met coverage demands by establishing work schedules and assigning specific jobs.
- Directed, supervised and evaluated work activities of personnel.
- Improved care delivery by monitoring performance and optimizing strategies.
- Helped office personnel with errands, paperwork and data entry.
- Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.
Social Work Intern
10 Months- Provided emotional support and active listening to hospice patients and their families coping with serious illness and end-of-life concerns
- Assisted with psychosocial assessments to identify patient needs, family dynamics, and support systems
- Participated in interdisciplinary team meetings to support development and implementation of patient care plans
- Connected patients and families with community resources, including counseling, financial assistance, and support services
Registrar
3 Years 1 Month- Managed confidential student records, ensuring compliance with FERPA and other regulatory standards.
- Managed room assignments for classes and special events, optimizing space utilization.
- Facilitated effective communication between students, faculty, and administrative staff regarding registration policies.
- Trained new staff on registration procedures and systems, ensuring consistency and quality of service.
- Developed and implemented efficient student registration system, enhancing data accuracy and accessibility.
- Reviewed and processed petitions for late registration, withdrawals, and academic exceptions.
- Completed pre-registration encounters for upcoming services to obtain required details in advance.
Education
Bachelor - Social Work
Skills
Multidisciplinary team collaboration
Claims processing
Team collaboration
HIPAA compliance
Insurance practices
Documentation proficiency
Process improvements
Scheduling
Patient advocacy
Social skills training
Family engagement
Child development
Case planning and management
Timeline
Social Work Intern
Vitas Health Care
08.2025 - CurrentRead More
Care Coordinator
Unity Health Care Center
08.2023 - CurrentRead More
Registrar
MedStar Georgetown University Hospital
11.2017 - 12.2020Read More
Delaware State University
Bachelor from Social Work
Read More