Kaysee Sierra
Lynnwood,WA
Summary
I am a reliable Teller recognized for high productivity levels and efficiency in completing tasks. Possess specialized skills in customer service, cash handling, and transaction accuracy. Excel at communication, problem-solving, and time management, ensuring smooth and efficient operations in fast-paced environments. As well as a self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments.
Overview
12
12
years of professional experience
2018
2018
years of post-secondary education
Work History
Teller
Boeing Employee’s Credit Union
Everett, Washington
01.2025 - Current
- Processed member transactions accurately and efficiently.
- Assisted members with account inquiries and service requests.
- Maintained cash drawer integrity and balanced daily transactions.
- Utilized banking software for transaction processing and reporting.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Answered customer inquiries regarding bank products and services.
- Mentored and coached newly hired employees in their roles and responsibilities.
Front End Supervisor
Ross Dress for Less/ Back up MOD
Lynnwood, Washington
03.2018 - 12.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Cleaned shelves, counters and tables to maintain organized store.
Cashier
Sierras fresh roasted corn
Albuquerque, New Mexico
09.2013 - 09.2020
- Ringing up customers in a timely manner
- Menu expert for giving recommendations
- Counting cash and change
Education
High School Diploma -
Volcano Vista High School
Albuquerque, NMSome College (No Degree) - Psychology
Central New Mexico Community College
Albuquerque, NMSkills
- Sales Development
- Payment Processing
- Goal-Oriented
- Retail Store Operations
- Exceptional customer service
- Time Management
- Professional Demeanor
- Cash Handling Accuracy
- Listening Skills
- Positive and professional
- Sales Training
- Money Handling
- Transaction processing
- Drawer balancing
- Cash drawer balancing
- Fraud detection
- Patience and empathy
- Cash counting
- New teller training
- Problem solving
- Multitasking and organization
- Banking regulations knowledge
- Teller support
References
- Yvette Chavez- Ross Dress for Less (Store Manager)
(505)898-7179
- Tatiana Soka- Ross Dress for Less (Store Manager)
(425)771-0607
Timeline
Teller
Boeing Employee’s Credit Union
01.2025 - Current
Front End Supervisor
Ross Dress for Less/ Back up MOD
03.2018 - 12.2024
Cashier
Sierras fresh roasted corn
09.2013 - 09.2020
High School Diploma -
Volcano Vista High School
Some College (No Degree) - Psychology
Central New Mexico Community College