Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Kaysie-lyn Aaron-Gass

Land O' Lakes,FL

Summary

Dynamic and results-driven professional with extensive experience in sales, account management, and operational supervision. Proven track record as an Account Executive and Sales Representative, consistently exceeding targets and building strong client relationships. Adept at leading teams as a Supervisor of Operations and Cashier Supervisor, streamlining workflows, improving customer satisfaction, and enhancing operational efficiency. Strong communicator with a strategic mindset and a hands-on leadership style, dedicated to driving business growth and fostering high-performance teams.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Personal Assistant to the Owner

Prolific Public Adjusting
11.2024 - 02.2025
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
  • Maintained appropriate filing of personal and professional documentation.
  • Improved communication between the owner and external parties by drafting professional correspondence on their behalf.

Sales Representative

American Glass Professionals
04.2024 - 11.2024
  • Managed and developed strong relationships with clients, ensuring high levels of satisfaction and repeat business
  • Exceeded sales targets by identifying new sales opportunities, cold calling, and following up on leads within the glass industry
  • Delivered presentations and product demonstrations to potential clients, highlighting the technical specifications and benefits of glass products
  • Negotiated contracts, pricing, and delivery terms with customers to optimize sales margins and customer satisfaction

Supervisor of Operations

K1 Speed
09.2023 - 02.2024
  • Oversaw day-to-day operations of the facility, ensuring smooth execution of racing events and high-quality customer service
  • Managed and trained a team of employees, including track staff, cashiers, and customer service representatives
  • Enforced safety protocols and operational standards to ensure a safe and enjoyable environment for both customers and staff
  • Monitored equipment performance (e.g., go-karts, timing systems), coordinating with the maintenance team to address repairs and prevent downtime

Cashier Supervisor

Tampa Bay Grand Prix
01.2023 - 09.2023
  • Supervised daily operations of the cashier team, overseeing customer transactions, payments, and refunds
  • Trained and mentored a team cashiers, ensuring adherence to company policies and high standards of customer service
  • Managed cash handling procedures, including daily reconciliations, deposits, and balancing cash drawers to ensure accuracy
  • Assisted with scheduling and shift assignments, ensuring adequate staffing during peak hours and special events

Education

High School Diploma -

Tamps Bay Tech High School
05-2024

Skills

  • Maintaining schedules
  • Expense tracking
  • Office management
  • Travel arrangements
  • File organization
  • Calendar management
  • Time management
  • Strong work ethic
  • Team leadership
  • Customer service
  • Team development
  • Conflict resolution
  • Customer relationship building
  • Relationship building
  • Sales development
  • Client service
  • Performance improvement
  • Account management
  • Staff training
  • Performance tracking

Certification

  • Google Project Management, Professional Certificate – Coursera and Google.

Languages

English
Native or Bilingual

Accomplishments

  • Supplier Relationship Management - Built and maintained long-term, positive relationships with various restaurant food suppliers to ensure smooth business transactions.
  • Customer Service - Developed long-term relationships with customers which increased repeat business. Maintained a positive dining experience for all restaurant patrons.

Timeline

Personal Assistant to the Owner

Prolific Public Adjusting
11.2024 - 02.2025

Sales Representative

American Glass Professionals
04.2024 - 11.2024

Supervisor of Operations

K1 Speed
09.2023 - 02.2024

Cashier Supervisor

Tampa Bay Grand Prix
01.2023 - 09.2023

High School Diploma -

Tamps Bay Tech High School

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