Kayte Keplin
Oxford
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic environments. Brings understanding of effective management and guest interaction, with the ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in new roles. I have plenty of experience in many different types of environment, adapting to change and new schedules has never been difficult.
Overview
4
4
years of professional experience
Work History
Server
IHOP
10.2024 - 05.2025
- Delivered great customer service, ensuring a positive dining experience for all guests.
- Managed food and beverage orders, enhancing order efficiency and reducing wait times.
- Communicated with kitchen staff to ensure timely food preparation and presentation.
- Trained new servers.
Server/Host
Fargo Country Club
03.2024 - 08.2024
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and quality control.
- Managed cash transactions accurately and efficiently during peak hours.
- Assisted in training new servers.
- Hosted huge events weddings, business meetings, etc.
Front Desk Agent
Planet Fitness
01.2023 - 08.2023
- Conducted tours of the facility, showcasing amenities.
- Provided exceptional service during high volume periods.
- Cleaned and ensured all equipment was clean and ready.
Gym Attendant
United Tribes Technical College
03.2022 - 12.2022
- Monitored gym activities to maintain compliance with safety policies and procedures.
- Supported fitness programs by setting up equipment for classes and events as needed.
- Enhanced gym member satisfaction by maintaining a clean and organized workout environment.
CNA
Rolette Community Care Center
10.2021 - 12.2021
- Assisted residents with daily living activities, ensuring comfort.
- Documented patient care activities accurately in electronic health records.
- Participated in training sessions to enhance caregiving skills and knowledge.
Education
Associate of Applied Science - General
United Tribes Technical College
Bismarck, ND05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- CPR training
- Sports knowledge/ experience
Timeline
Server
IHOP
10.2024 - 05.2025
Server/Host
Fargo Country Club
03.2024 - 08.2024
Front Desk Agent
Planet Fitness
01.2023 - 08.2023
Gym Attendant
United Tribes Technical College
03.2022 - 12.2022
CNA
Rolette Community Care Center
10.2021 - 12.2021
Associate of Applied Science - General
United Tribes Technical College