Kayte Stephens
Goldthwaite,TX
Summary
Conscientious Healthcare professional offering over 9 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills and extensive medical background.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Hendrick Health
10.2022 - 03.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens including vaccines, blood work, and EKG's.
Marketing Associate
Connally Memorial Medical Center
05.2022 - 10.2022
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Enhanced social media presence with creative content and effective targeting.
- Coordinated successful trade shows and events, increasing brand exposure and generating new business leads.
- Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
Patient Services Coordinator
Austin Regional Clinic
08.2021 - 03.2022
- Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
- Maintained accurate patient records by diligently updating information in the electronic health record system.
- Streamlined communication between patients and medical staff, ensuring timely responses to inquiries and concerns.
Pharmaceutical Care Representative
HEB Grocery Store
09.2014 - 10.2022
- Executed company policies, procedures, and safety standards to ensure cleanliness and functionality of pharmacy and equipment.
- Performed Data Entry tasks by filing prescription hard copies and verifying patient demographics.
- Used RxEVO at point of sale (POS) system to deliver prescriptions to correct patients.
- Provided excellent customer service; working closely with Pharmacists and Technicians to provide quality care.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Education
Bachelor of Arts - Public Administration
Texas State University
San Marcos, TX05.2022
Associate of Arts - Communications
San Antonio College
San Antonio, TX05.2018
Skills
- Medical terminology knowledge
- HIPAA Compliance
- Customer Service
- Direct Patient Care
- Immunization Administration
- EMR / EHR
- Data Entry
- Time Management
Timeline
Medical Assistant
Hendrick Health
10.2022 - 03.2024
Marketing Associate
Connally Memorial Medical Center
05.2022 - 10.2022
Patient Services Coordinator
Austin Regional Clinic
08.2021 - 03.2022
Pharmaceutical Care Representative
HEB Grocery Store
09.2014 - 10.2022
Bachelor of Arts - Public Administration
Texas State University
Associate of Arts - Communications
San Antonio College
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