Kayte Williams
Birmingham
Summary
Detail-oriented medical specialist with a strong background in patient scheduling, insurance verification, and collaborative communication. Committed to ensuring compliance with HIPAA regulations while optimizing patient flow and enhancing overall service delivery.
Overview
8
8
years of professional experience
Work History
Front Office/Travel Medical Specialist
Parker Cornea
Vestavia Hills, AL
08.2025 - 04.2026
- Welcomed patients with warmth and professionalism to enhance their experience.
- Organized and confirmed patient appointment schedules to enhance operational efficiency.
- Executed high-volume patient insurance verifications, ensuring accuracy and compliance with prior authorization requirements.
- Ensured confidentiality of patient information to maintain compliance with HIPAA regulations and safeguard sensitive data.
- Facilitated effective communication with medical staff to address patient needs.
- Managed patient records using electronic health record systems for accuracy and compliance.
- Facilitated medical specialist services by traveling 2-3 days weekly to various clinics within and outside the state.
- Adapted quickly to evolving clinical environments and workflows, enhancing operational efficiency.
Patient Encounter Specialist
UAB Business Center
Birmingham, AL
02.2023 - 07.2025
- Executed meticulous entry and verification of patient demographics, insurance information, and related charge data.
- Managed the mailing of new patient packets, ensuring timely receipt and completeness.
- Optimized scheduling of provider appointments to enhance time management and patient flow.
- Supported nursing staff in managing health finders' referrals and executing patient-related tasks.
- Cultivated a supportive and comfortable atmosphere in waiting area to enhance patient experience.
- Managed and triaged daily incoming telephone inquiries to ensure timely and accurate responses.
- Managed project timelines and deliverables, ensuring alignment with organizational goals and client expectations.
- Engaged in cross-departmental communication to foster collaboration and enhance service delivery outcomes.
Store Manager
Title Bucks
Birmingham, AL
06.2020 - 02.2023
- Managed store operations on a daily basis to maintain compliance with established company standards.
- Ensured an atmosphere of compliance by managing customer accounts, ensuring payments are made in a timely manner.
- Developed strategic customer relations to drive referrals and establish new business opportunities.
- Assisted with processing the excess sales proceeds from recovered vehicles obtained from dealers.
- Prepared and analyzed company reports to optimize store operating expenses management.
- Executed monthly title audits to ensure compliance and accuracy.
- Cultivated strong customer relationships to drive sales and improve retention rates through personalized interactions.
- Developed and implemented inventory management strategies to optimize stock levels.
- Identified key trends in sales data to guide promotional strategy development and improve product placement effectiveness.
Assistant Manager
Cash American
Birmingham, AL
06.2019 - 06.2020
- Led daily operations to enhance team productivity and customer satisfaction.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Coordinated team schedules, ensuring adequate coverage during peak business hours.
- Facilitated regular performance reviews, providing constructive feedback to team members.
- Streamlined communication between departments to enhance workflow efficiency and collaboration.
- Followed manufacturing and accounting record keeping practices by accurately logging pertinent information.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Production Associate
Production Associate
Birmingham, AL
10.2018 - 05.2019
- Operated machinery to meet production targets efficiently and safely.
- Collaborated with team members to streamline workflows and enhance productivity.
- Maintained clean and organized work environment to promote safety and efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
Education
High School Diploma -
P.D Jackson Olin
Birmingham, ALSkills
- Attention to detail
- Medical documentation
- Excellent communication
- Medical record-keeping
- Verbal and written communication
- Medical referrals
- Time Management
- HIPPA compliance
- Teamwork and collaboration
- Problem-solving abilities
- Organizational skills
- Adaptability and flexibility
Timeline
Front Office/Travel Medical Specialist
Parker Cornea
08.2025 - 04.2026
Patient Encounter Specialist
UAB Business Center
02.2023 - 07.2025
Store Manager
Title Bucks
06.2020 - 02.2023
Assistant Manager
Cash American
06.2019 - 06.2020
Production Associate
Production Associate
10.2018 - 05.2019
High School Diploma -
P.D Jackson Olin