Summary
Overview
Work History
Education
Skills
Timeline
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Kaytee Czaplewski

Branson West,MO

Summary

I am a qualified and professional employee. With many years of experience in the fields of management, I have acquired skills of organization, prioritization, and customer service. I have demonstrated success in growth and innovation. Furthermore, capitalized on new trends and technologies to boost business initiatives and reach sales objectives.

Overview

9
9
years of professional experience

Work History

Pharmacy Technician

Lakeland Pharmacy
01.2022 - Current
  • Database administration, Built the logic for a streamlined operating system, Provided exceptional customer service
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Office Administrator

T&R Unlimited
01.2018 - Current
  • Maintained computer and physical filing systems, Optimized organizational systems for payment collections, AP/AR, Established workflow processes, monitored daily productivity and Utilized client and staff feedback to maintain customer partnerships and increase revenue, Sourced vendors for special project needs and negotiated contracts, deposits and record keeping, implemented modifications to improve overall performance of personnel
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Owner/ Title Specialist

Lot-O-Carz
09.2016 - 01.2022
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Insurance Specialist

Richmond Monroe
10.2015 - 01.2017
  • Followed up on denials, late payments, extensions and other special circumstances.
  • Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
  • Communicated effectively with members of operations, finance, and clinical departments.

Education

Pharmacy Technology

State of Missouri
Springfield, MO
01.2022

High School Diploma -

HUNTLEY HIGH SCHOOL
Huntley, IL
01.1998

Skills

  • Design Thinking
  • Problem-Solving
  • Computer Literacy
  • Project Management Tools
  • Strong Communication
  • Operational Analysis
  • Data Entry
  • Customer Service
  • Work Planning and Prioritization
  • Customer Accounts Management

Timeline

Pharmacy Technician

Lakeland Pharmacy
01.2022 - Current

Office Administrator

T&R Unlimited
01.2018 - Current

Owner/ Title Specialist

Lot-O-Carz
09.2016 - 01.2022

Insurance Specialist

Richmond Monroe
10.2015 - 01.2017

Pharmacy Technology

State of Missouri

High School Diploma -

HUNTLEY HIGH SCHOOL

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Kaytee Czaplewski