Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaytlen Phillips

Murray,UT

Summary

Dynamic Claims Adjuster with a proven track record at AmTrust Financial, skilled in critical thinking and claims investigation. Adept at negotiating settlements and ensuring compliance, I excel in team collaboration and active listening, driving successful outcomes while minimizing financial risk. Committed to delivering exceptional service and achieving client satisfaction.

Overview

5
5
years of professional experience

Work History

Claims Adjuster

AmTrust Financial
01.2022 - Current
  • Evaluated claims for accuracy to ensure compliance with policy guidelines.
  • Collaborated with clients to gather necessary documentation for claim processing.
  • Analyzed coverage details and determined claim eligibility based on policy terms.
  • Communicated effectively with stakeholders to resolve claims-related inquiries.
  • Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
  • Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.

Beauty Sales Associate

Ulta
West Valley City, UT
10.2021 - 01.2022
  • Assisted customers in product selection based on skin type and preferences
  • Maintained organized displays to enhance product visibility and appeal
  • Educated clients on product benefits and application techniques
  • Processed transactions accurately using point-of-sale systems

Gas Station Attendant

Holiday Oil
07.2021 - 10.2021
  • Operated fuel pumps and verified customer transactions efficiently.
  • Maintained cleanliness of station and equipment to ensure safety standards.
  • Assisted customers with inquiries, providing prompt and friendly service.
  • Monitored inventory levels and restocked shelves as needed for optimal sales.
  • Processed cash, credit, and debit transactions accurately at point of sale.

Server

Texas Roadhouse
South Jordan, UT
01.2021 - 08.2021
  • Delivered exceptional customer service in fast-paced dining environment.
  • Streamlined order processing and oversaw food delivery operations to enhance service efficiency.
  • Facilitated training sessions for new staff on restaurant protocols and menu knowledge.
  • Facilitated collaboration with kitchen team to optimize food preparation and presentation timelines.

Education

High School Diploma -

Murray High School
Murray, UT
05.2015

Skills

  • Critical thinking
  • Claims investigation
  • Active listening
  • Highly motivated
  • Team collaboration

Timeline

Claims Adjuster

AmTrust Financial
01.2022 - Current

Beauty Sales Associate

Ulta
10.2021 - 01.2022

Gas Station Attendant

Holiday Oil
07.2021 - 10.2021

Server

Texas Roadhouse
01.2021 - 08.2021

High School Diploma -

Murray High School