Open To Work
Kaytlyn De Leon
Happy Clouds
AUSTIN,TX
Work Preference
Job Search Status:
Open to work
Desired start date:
Flexible
Desired Job Title
Sales AssociateCustomer Service RepresentativeCustomer Service Representative- Contract
Work Type
Full Time
Location Preference
On-SiteHybrid
Location:
AUSTIN, TXAustin, TX
Open to relocation:
Yes
Important To Me
Career advancementWork-life balanceHealthcare benefitsStock Options / Equity / Profit SharingPaid time offPersonal development programs
3
Languages
2
years of professional experience
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferable skills in dynamic and collaborative setting.
Work History
Sales Associate
7 Months- Assisted customers in product selection, delivering personalized service to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, enhancing checkout efficiency.
- Coordinated efforts with team members to achieve sales objectives and optimize store operations.
Customer Service Representative
1 Year 1 Month- Managed customer inquiries and resolved issues efficiently to enhance satisfaction.
- Assisted in processing transactions and maintaining accurate cash handling procedures.
- Trained new staff on customer service protocols and operational procedures to ensure consistency.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Customer Service Representative- Contract
10 Months- Guided customers in navigating Visa's digital platforms to enhance user experience.
- Resolved customer inquiries efficiently through multiple communication channels.
- Collaborated with cross-functional teams to address and resolve service issues promptly.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Associate of Applied Science - Business Administration
- 3.8 GPA
- Ranked in Top 10% of class
- Magna cum laude graduate
- Extracurricular Activities: Softball Athlete (Texas State Scholarship)
Skills
Time management
Multitasking capability
Problem-solving skills
Teamwork and collaboration
Goal oriented
Reliable and punctual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Arabic
Limited Working
Timeline
Sales Associate
Happy Clouds
01.2026 - CurrentRead More
Customer Service Representative
Randalls Food Markets
01.2025 - 02.2026Read More
Customer Service Representative- Contract
Visa
03.2024 - 01.2025Read More
South Texas College
Associate of Applied Science from Business Administration
Read More