Kaytlynn Johanson
Lindon,UT
Summary
Dedicated professional with strong skills in customer relationship management and appointment scheduling. Experienced in ensuring operational efficiency and enhancing customer experiences through effective communication and problem resolution.
Overview
4
4
years of professional experience
Work History
Private Nanny
Harrison Family
Lehi, UT
10.2025 - Current
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Provided attentive care and supervision for children in home environment.
Assistant Manager
SodaRush
Gilbert, AZ
06.2021 - 05.2024
- Assisted in managing daily operations of a fast-paced beverage retailer.
- Trained new team members on customer service protocols and product knowledge.
- Coordinated inventory management to ensure product availability and freshness.
- Resolved customer inquiries and complaints efficiently to ensure satisfaction.
Patient Care Specialist
Phusion Wellness
Mesa, AZ
10.2023 - 04.2024
- Assisted healthcare providers by documenting patient information accurately.
- Coordinated appointment schedules for patients and healthcare staff efficiently.
- Managed patient inquiries and resolved concerns with professionalism.
- Assisted patients with completing registration forms and insurance paperwork.
Education
Gilbert High School
Gilbert, AZ05-2023
Skills
- Appointment scheduling
- Medical record management
- Customer relationship management
- Team leadership
- Staff training
- Inventory management
- Organizational skills
- Problem solving
- Process improvement strategies
- Workplace safety compliance
Timeline
Private Nanny
Harrison Family
10.2025 - Current
Patient Care Specialist
Phusion Wellness
10.2023 - 04.2024
Assistant Manager
SodaRush
06.2021 - 05.2024
Gilbert High School