Summary
Overview
Work History
Education
Skills
Student Support Services Participant
Student Athlete Experience
Volunteer Experience
Extracurricular Activities
Timeline
Generic

KAYVONA BRAGG

Austin,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals!

Overview

6
6
years of professional experience

Work History

SALES ENABLEMENT SPECIALIST

EQUIPMENTSHARE
01.2018 - Current
  • Navigating Customer Excellence and Churn Prevention
  • Provide timely assistance to Account Executives, bridging the gap between sales and support to enhance the customer journey
  • Play a vital role in onboarding new customers, ensuring their needs are met and facilitating effective engagement with support teams
  • Continuously refine the sales enablement process, working closely with support teams to optimize responsiveness and effectiveness
  • Provide ongoing support to Account Executives and customers, addressing challenges and facilitating opportunities throughout the customer journey.

RESTORATIVE JUSTICE INTERN

SOUTHEAST HIGH SCHOOL
06.2019 - 08.2019
  • Reviewed student code of conduct to make disciplinary policy changes to be proposed to Southeast High School Board
  • Designed lesson plans to be led by restorative justice student leaders
  • Received restorative training through credited Avila University Course
  • Sat in on and participated in Restorative Justice program at Leavenworth Prison.

Education

BACHELOR OF ARTS - CRIMINOLOGY & JUSTICE STUDIES

AVILA UNIVERSITY
Kansas City, MO
12.2019

Skills

  • Customer Relations
  • Expert Problem Solving
  • Documentation Management
  • Quality Assurance
  • Team leader
  • Proficient in GSuites

Student Support Services Participant

AVILA UNIVERSITY TRIO, 08/2015, 05/2019, Celebrated and overcame difficulties with other first-generation college students, finances, career services, educational success

Student Athlete Experience

TRACK AND FIELD, AVILA UNIVERSITY (2015-2019) 2x Conference Champion, 3x National Qualifier, Team Leader - Senior Mentor, How to be a team player, How to work under stressful conditions, Time management, How to be a leader and motivate others

Volunteer Experience

EAGLES AWARE STUDENT VOLUNTEER, AVILA UNIVERSITY (2017-2019) Served as liaison for a grant that responds to sexual assault, harassment, and domestic violence, Advocated survivor rights by responding to proposed changes in Title IX federal policies, Attended conferences and lectures on mental health, sexual assault, and harassment

Extracurricular Activities

Competitive Gymnastics, (Level 5),  Boys Basketball Cheerleading (8th - 9th Grade) 1 of 3 Tumblers, Track & Field (2003-2019) 

Timeline

RESTORATIVE JUSTICE INTERN

SOUTHEAST HIGH SCHOOL
06.2019 - 08.2019

SALES ENABLEMENT SPECIALIST

EQUIPMENTSHARE
01.2018 - Current

BACHELOR OF ARTS - CRIMINOLOGY & JUSTICE STUDIES

AVILA UNIVERSITY

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