Kazha Croteau
Fort Myers ,United States
Summary
Competent Behavioral Health Technician that is knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, assertive, reliable and dedicated.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Charlotte Behavioral Health Center
10.2023 - Current
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Performed client intake procedures according to internal standards for new admissions.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
Coordinated Entry Specialist
Lee County Human And Veteran Services
01.2022 - 09.2023
- Completed data entry tasks with accuracy and efficiency.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Completed coordinated entries for clients to start process for housing opportunities and case management.
- Gave clients resources for shelter, food and clothing.
- Worked with clients post Hurricane Ian to coordinate shelter, resources, and future housing opportunities.
Education
Master of Social Work -
Florida Gulf Coast University
Fort Myers, FL05.2024
Bachelor of Arts - Music
Florida Gulf Coast University
Fort Myers, FL05.2022
Bachelor of Social Work -
Florida Gulf Coast University
Fort Myers, FL05.2022
Associate of Arts -
Florida Gulf Coast University
Fort Myers, FL05.2020
Skills
- Mental Health Care
- Crisis Intervention
- Conflict De-Escalation
- Time Management
- Proactive and Focused
- Flexible Team Player
- Active Listening
- Leadership
Certification
- MOCA Certified
- CPR Certified
- HIV/AIDS Training
- Deescalation Training
- Mental Health First Aid Training
Timeline
Behavioral Health Technician
Charlotte Behavioral Health Center
10.2023 - Current
Coordinated Entry Specialist
Lee County Human And Veteran Services
01.2022 - 09.2023
Master of Social Work -
Florida Gulf Coast University
Bachelor of Arts - Music
Florida Gulf Coast University
Bachelor of Social Work -
Florida Gulf Coast University
Associate of Arts -
Florida Gulf Coast University
- MOCA Certified
- CPR Certified
- HIV/AIDS Training
- Deescalation Training
- Mental Health First Aid Training
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