Kazimiera Tolwinski
Elkhorn,WI
Summary
Customer-focused professional with experience in fast-paced retail, food service, and event environments. Currently, I am a morning-shift barista at Starbucks, known for efficiency, teamwork, and delivering high-quality service under pressure. Previous experience includes styling and guest support at Target, ice cream service at Cold Stone Creamery, and crowd assistance as a ticket usher at Alpine Valley Music Theatre. Strong problem-solving skills, creative mindset, and a reliable team player who adapts quickly and contributes positively to any workplace.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Elkhorn, Wisconsin
09.2023 - Current
- Operated espresso machines and grinders to ensure optimal quality.
- Maintained cleanliness of workstations and equipment throughout the shift.
- Assisted customers with menu selections and provided product recommendations.
- Managed cash register operations, processing transactions efficiently.
- Collaborated with team members to fulfill high-volume orders during peak hours.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Style Consultant
Target
Lake Geneva, Wisconsin
12.2022 - 10.2023
- Collaborated with team members to maintain organized and visually appealing displays.
- Provided personalized styling advice to enhance customer shopping experiences.
- Assisted in inventory management by tracking popular styles and sizes.
- Engaged with customers to understand their style preferences and needs.
- Supported promotional events by setting up displays and offering styling tips.
Ice Cream Server
Coldstone Creamy
Lake Geneva, Wisconsin
05.2022 - 09.2023
- Served a variety of ice cream flavors to customers.
- Assisted customers with menu selections and ingredient inquiries.
- Operated cash register and handled customer transactions efficiently.
- Collaborated with team members to ensure smooth service flow.
- Engaged customers with friendly conversation and excellent service.
- Followed health and safety guidelines for food handling practices.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Served and scooped ice cream, following sizing specifications.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Cleaned tables, chairs and dining areas after customer use.
- Memorized menu items, identifying allergens to streamline service to customers.
- Cleaned and organized utensil area, napkins station and restroom facilities.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Usher
Alpine Valley Music Theater
East Troy, Wisconsin
05.2022 - 08.2023
- Welcomed guests and ensured smooth entry at Alpine Valley Music Theater.
- Guided attendees to seats and provided event information as needed.
- Monitored crowd behavior to maintain a safe and enjoyable environment.
- Assisted with ticket scanning and verification for efficient access control.
- Maintained cleanliness and organization in seating areas and common spaces.
- Managed parking lot operations including assigning spaces, issuing permits and collecting fees if applicable.
Education
Bachelor of Arts - Marketing
Arizona State University Online
Tempe, AZ05-2028
High School Diploma -
Elkhorn Area High School
Elkhorn06-2024
Skills
- Customer service
- Speedy and efficient
- Time management
- Fluent in Polish and English
- Problem-solving
- Team collaboration
- Effective communication
- Problem resolution
Languages
Polish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Barista
Starbucks
09.2023 - Current
Style Consultant
Target
12.2022 - 10.2023
Ice Cream Server
Coldstone Creamy
05.2022 - 09.2023
Usher
Alpine Valley Music Theater
05.2022 - 08.2023
Bachelor of Arts - Marketing
Arizona State University Online
High School Diploma -
Elkhorn Area High School