Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
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Kazuho Tomioka

Santa Ana,CA

Summary

Motivated professional with successful background in McDonald's offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier Trainer

McDonald's
Kyoto , Japan
07.2018 - 03.2020
  • Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
  • Instructed cashiers on proper procedures for handling money and credit card transactions.
  • Engaged in problem solving activities when conflicts arose between employees or customers.
  • Encouraged teamwork among staff members by leading group activities that improved morale.
  • Maintained records of employee attendance, training completion, job performance reviews.

Education

High School Diploma -

Orange Coast College
Costa Mesa, CA
12-2024

Skills

Sales expertise

  • Refund Processing
  • Employee Motivation
  • Training and coaching
  • Shift Scheduling
  • Positive Attitude
  • Hard-working

Affiliations

  • I spent the years 2001-2020 in Japan and came to the U.S. as an international student one week after graduating from high school. Usually, I enjoy communicating with other participants and leaders in my classes and in the volunteer trash pickup teams established by the Japanese community, while working hard on my academic work.

Languages

English
Professional
Japanese
Native/ Bilingual
Korean
Professional

Accomplishments

  • Junior high school student; I won the district championship in a basketball game with my teammates who were all beginners, including myself.
    High school student; manager of a baseball team at a Japanese high school, the first winning female manager in the school's history.

Certification

  • Qualifications in Japanese calligraphy

Timeline

Cashier Trainer

McDonald's
07.2018 - 03.2020

High School Diploma -

Orange Coast College
Kazuho Tomioka