Keyira Scott
Lakeville
Summary
Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations.
Overview
2
2
years of professional experience
Work History
Cashier Trainer
Walmart
Lakeville
11.2023 - 12.2024
- Ensured compliance with legal regulations related to employee rights, safety guidelines.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Collaborated with management team to improve overall customer experience at the store level.
Cashier Team Lead
McDonald's
Lakeville
10.2022 - 10.2023
- Assisted cashiers with resolving customer complaints and inquiries.
- Trained new cashiers on proper use of registers and store policies.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
Education
Certificate - Basic Training
US Army
Columbia, SC01-2025
High School Diploma -
Lakeville South High School
Lakeville, MN05-2024
Skills
- Employee training
- Customer service
- Time management
- Sales strategies
- Point of sale operations
- Regulatory compliance
- Team leadership
- Conflict resolution
- Gift card transactions
- Refund processing
- Discount application
- Loyalty program promotion
- Workplace safety
- Cash handling expertise
- Cashier coaching
- Returns handling
- Task delegation
- Fraud prevention
- Store policies enforcement
- Patience and empathy
- Employee motivation
- Tax calculation
- Feedback delivery
Languages
English
Professional
Timeline
Cashier Trainer
Walmart
11.2023 - 12.2024
Cashier Team Lead
McDonald's
10.2022 - 10.2023
Certificate - Basic Training
US Army
High School Diploma -
Lakeville South High School
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