Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Harris

San Antonio

Summary

Motivated leader with expertise in employee training and upselling techniques. Recognized for maintaining high operational standards and promoting a clean, organized workplace. Prepared to leverage skills to drive team success and elevate customer experiences.

Overview

3
3
years of professional experience

Work History

Cashier Trainer

Tezel Market
San Antonio
01.2024 - 06.2025
  • Processed credit card payments and counted back change and currency with accuracy rate.
  • Mentored newly hired staff in upselling techniques to improve sales.
  • Trained, managed and motivated employees to promote professional skill development.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Used Point of Sale register system to complete transactions.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Cook

Wendy's
San Antonio
03.2023 - 01.2024
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Supervised and trained kitchen staff on proper preparation techniques.

Delivery Courier

DoorDash
San Antonio
06.2022 - 03.2023
  • Provided excellent customer service when interacting with clients during package pickups and deliveries.
  • Maintained accurate documentation on all shipments delivered and received throughout the day.
  • Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
  • Ensured timely delivery of packages to customers in accordance with company standards.

Education

High School Diploma -

John Marshal
San Antonio, TX
04-1995

Skills

  • Employee training
  • Upselling techniques
  • Point of sale systems
  • Operational standards
  • Cleanliness inspections
  • Customer service
  • Inventory control
  • Leadership skills
  • Patience and empathy
  • Data entry accuracy
  • New hire training

Timeline

Cashier Trainer

Tezel Market
01.2024 - 06.2025

Cook

Wendy's
03.2023 - 01.2024

Delivery Courier

DoorDash
06.2022 - 03.2023

High School Diploma -

John Marshal

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