Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Bialkowski

Grand Rapids

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

4
4
years of professional experience

Work History

Nanny

East Grand Rapids
East Grand Rapids
10.2023 - Current
  • Supervised and ensured safety of children at all times.
  • Engaged children in educational, creative, and physical activities.
  • Prepared meals and snacks while ensuring proper nutrition.
  • Maintained hygiene routines through bathing, dressing, and diaper changes.
  • Organized daily schedules, including nap and bedtime routines.
  • Restocked childcare supplies and conducted light housekeeping tasks.
  • Provided updates to parents regarding children's well-being and development.

Front Desk Receptionist

GLAUCOMA EYE CENTER PC
Grand Rapids
06.2023 - 11.2023
  • Optimized appointment management by coordinating optometrist's calendar, increasing adherence rates.
  • Achieved 95% patient satisfaction through clear post-exam instructions and addressing concerns.
  • Streamlined patient interactions, greeting and assisting 50 patients daily to reduce wait times.
  • Enhanced record accuracy by maintaining and updating patient files, minimizing filing errors.
  • Handled payment processing and provided customers with receipts and proper bills and change.

Front Desk Receptionist/Administrative Assistant

PARK PLACE FAMILY PRACTICE AND INTERNAL MEDICINE
Taylor
04.2022 - 05.2023
  • Streamlined scheduling operations, decreasing appointment conflicts by 20% and improving client satisfaction.
  • Accelerated new hire onboarding by 30% through targeted training and mentorship, strengthening overall team productivity.
  • Managed 50+ daily calls, ensuring prompt and accurate delivery of critical updates to staff and patients.
  • Increased patient care options by organizing bi-weekly pharmaceutical meetings, leading to faster adoption of new treatments.
  • Improved billing accuracy and reduced claim denials by thoroughly verifying insurance coverage with providers.

Front Desk Receptionist/Social Media Coordinator

COUSINEAU CHIROPRACTIC
Riverview
05.2021 - 02.2022
  • Managed financial transactions by adjusting payments and evaluating patients' financial status for payment plans.
  • Implemented and managed a remote social media marketing campaign across 2 platforms, achieving 40% growth in patient inquiries.
  • Processed bi-weekly payroll and attendance records to ensure timely compensation for staff.
  • Collected and applied payments to patient accounts, enhancing accuracy of financial record-keeping.
  • Facilitated patient communication through live chat, handling scheduling, cancellations, and inquiries efficiently.
  • Monitored and ordered office supplies, ensuring adequate stock levels.

Education

High School Diploma -

TRENTON HIGH SCHOOL
Trenton, MI
06.2020

Skills

  • Insurance verification
  • Strong Communication
  • Time management
  • Adaptability
  • Technical proficiency
  • EClinicalWorks and AdvancedMD EMR
  • Self-motivation and proactivity
  • Organization and attention to detail
  • Medical records management
  • Problem solving

Timeline

Nanny

East Grand Rapids
10.2023 - Current

Front Desk Receptionist

GLAUCOMA EYE CENTER PC
06.2023 - 11.2023

Front Desk Receptionist/Administrative Assistant

PARK PLACE FAMILY PRACTICE AND INTERNAL MEDICINE
04.2022 - 05.2023

Front Desk Receptionist/Social Media Coordinator

COUSINEAU CHIROPRACTIC
05.2021 - 02.2022

High School Diploma -

TRENTON HIGH SCHOOL

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