KC GREENWELL
South Ogden
Summary
Dynamic, results-oriented professional with extensive experience in project management, operations, and account management. Expertise in enhancing operational efficiency and nurturing client relationships to drive business success. Exceptional organizational skills complemented by strong communication and problem-solving abilities ensure seamless project coordinating.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Coordinator
Paul Davis Restoration
Utah
10.2022 - Current
- Coordinate restoration projects by managing timelines, documentation, and communication between internal teams and clients.
- Manage accounts receivable and collections while maintaining accurate financial records.
- Ensure compliance with insurance requirements, company procedures, and regulatory documentation.
- Serve as primary client contact, resolving issues and providing project updates.
- Maintain organized project documentation to ensure audit readiness and accurate recordkeeping.
Project Manager – Parts Operations
Wayfair
Utah
08.2019 - 10.2022
- Managed vendor and supplier relationships to improve operational performance and project delivery.
- Collaborated with cross-functional teams including Category Management, Finance, and Customer Service to resolve operational challenges.
- Identified workflow inefficiencies and implemented process improvements that increased team productivity.
- Assessed project risks and developed mitigation strategies to prevent operational disruptions.
Business Account Manager
Wayfair
Utah
12.2017 - 08.2019
- Managed client accounts generating an average of $50K in quarterly revenue.
- Utilized Salesforce CRM to track leads, referrals, and sales pipeline activity.
- Developed pricing strategies and product recommendations to increase order value.
- Resolved customer issues while maintaining high satisfaction and retention.
Education
High School Diploma -
Tigard High School
ORCommunications Coursework - undefined
Portland Community College
Skills
- Project oversight
- Client engagement
- Workflow optimization
- Cross-departmental coordination
- Salesforce CRM
- Microsoft Office & Google Workspace
- Documentation & Compliance
- Team development
- Client support
- Time Management
Certification
Google Project Management Certificate
Timeline
Project Coordinator
Paul Davis Restoration
10.2022 - Current
Project Manager – Parts Operations
Wayfair
08.2019 - 10.2022
Business Account Manager
Wayfair
12.2017 - 08.2019
Communications Coursework - undefined
Portland Community College
High School Diploma -
Tigard High School