Keagan
Spark Delivery
Arcola,Illinois
10
years of professional experience
Compassionate and resolute Certified Nursing Assistant with 4 1/2 years of direct experience providing quality care to young and elderly patients. I am skilled in monitoring vital signs, recognizing changes in behavior, mobility, and cognitive function, and responding promptly to patient needs. I am known for effective communication, patience, and the ability to build trusting relationships with patients and families. Highly organized and efficient, with a proven ability to multitask in fast-paced healthcare environments while maintaining a high standard of care. Directing and taking patient or family phone calls with updated status of patient.
Work History
8 Months
- Deliver compassionate, direct care to rehab patients focused on restoring mobility and independence. Collaborate with nurses and therapy to support individualized rehabilitation plans. Assist patients with ambulation and strengthening exercises to improve recovery outcomes. Helping reduce fall risk through proper transfer techniques and close monitoring. Document patient care and progress accurately.
Delivery Driver
1 Year- Ensured timely delivery of packages to optimize customer satisfaction and operational efficiency
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Managed customer inquiries and complaints in polite and professional manner.
- Coordinated with customer service teams to resolve delivery issues promptly, enhancing client relations.
4 Years
- Deliver compassionate care to residents with complex medical needs in a skilled nursing environment. Assist residents with activities of daily living. Assist in maintaining patient comfort, dignity, and safety while managing multiple residents per shift. Recognize and report early signs of health deterioration to support timely medical intervention.
Crew Member
4 Years 2 Months- Delivered exceptional customer service in high-pressure environments, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining compliance with safety and sanitation standards.
- Trained new crew members on operational procedures and customer service best practices, fostering a cohesive team environment.
- Managed inventory levels, ensuring timely restocking of supplies to support uninterrupted service delivery.
- Implemented time-saving techniques during peak hours, improving speed of service without compromising quality.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to service excellence.
- Worked front counter, drive-thru and other areas.
Education
High School Diploma
Skills
Accurate documentation and charting supported reliable patient care records.
Responsive communication
active listening
problem solving
and time management strengthened patient service.
Prompt vital-sign monitoring helped support timely clinical response.
Respectful assistance with activities of daily living improved comfort and daily support for patients.
Compassionate care maintained patient comfort and dignity.
Effective task prioritization kept care delivery organized in fast-paced healthcare settings.
Careful observation of cognitive changes helped guide staff communication.
Fall-prevention practices and safety awareness reduced risk during patient care.
Clear communication with patients and staff supported coordinated care.
Personal Information
Title: Certified Nurse Assistant
Timeline
Palm Gardens
01.2026 - CurrentRead More
Delivery Driver
Spark Delivery
09.2025 - CurrentRead More
Haven of Arcola
01.2022 - 01.2026Read More
Crew Member
McDonald’s
01.2017 - 03.2021Read More
Villa Grove High School
High School Diploma
Read More