Keahna Wilson
Bemidji,MN
Summary
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
16
16
years of professional experience
Work History
Case Manager
Leech Lake Housing Authority - Homeless Resources Program
Cass Lake, MN
03.2024 - Current
- Developed and implemented individualized care plans for client needs.
- Coordinated with other programs with clients services.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Facilitated client assessments to identify strengths, challenges, and resources.
- Monitored progress and adjusted care strategies based on evolving client situations.
- Assist clients with homeless prevention or rapid rehousing (find housing).
Family Services Case Manager
Red Lake Nation TANF - Oshkiimaajitahdah
Bemidji, MN
10.2018 - 07.2023
- Dual Worker: Determine Cash, Food and Child Care Assistance and case managed limited amount of cases for families who are enrolled or eligible to be enrolled within a federal recognized tribal nation.
- Facilitated workshops on financial literacy, parenting skills, and job readiness.
- Coordinated assessments to determine eligibility for TANF services and benefits.
Home Health Aide
Autumn Hills Assisted Living
Bemidji, MN
07.2017 - 10.2018
- Assisted elders with medication, baths and or showers, served food, prepped food, etc...
- Provided personal care assistance, including bathing, grooming, and mobility support for residents.
- Monitored and documented vital signs to ensure resident health and safety.
CNA - Certified Nursing Assistant
HAVENWOOD CARE CENTER
Bemidji, MN
10.2016 - 07.2017
- Fed, bathed/showered, walked, assisted elders who weren't able to do by themselves.
- Administered daily personal care and hygiene for residents to ensure comfort and dignity.
CNA - Certified Nursing Assistant
Golden Living Rehabilitation Center
Bemidji, MN
06.2015 - 10.2016
- Assist elder with everyday needs: shower, bathe, feed, activities.
- Monitored vital signs and reported changes in patient conditions to nursing team promptly.
Subway Sandwich Artist
Subway
Walker, MN
06.2015 - 01.2016
- Greet and serve customers breakfast, lunch and dinner. I closed, and opened the store. Help prep food and make bread for the day.
- Trained new staff on sandwich preparation and customer service protocols.
- Ensured food safety standards compliance during food handling and preparation.
CNA - Certified Nursing Assistant
HAVENWOOD CARE CENTER
Bemidji, MN
01.2014 - 03.2015
- Fed, bathed/showered, walked, assisted elders who weren't able to do by themselves.
- Assisted nursing staff with medical procedures, enhancing patient safety and care quality.
- Trained new CNAs on best practices for resident care and facility protocols, fostering teamwork.
Subway Sandwich Artist
Subway
Walker, MN
05.2010 - 01.2014
- Greeted and served customers. I closed often. Prepped food and made bread for the day.
- Streamlined sandwich assembly processes to enhance speed and accuracy.
Maintenance
Ace Hardware
Walker, MN
01.2010 - 05.2010
- Unloaded garbage, make popcorn, cashier, swept, mopped, stocked, tagged.
- Maintained maintenance request database to log job information.
Education
GED -
Northwest Technical College
Bemidji, MN01-2014
No Degree - Emergency Medicine
North Dakota State College of Science
Fargo, ND09-2024
Skills
- Benefits Eligibility Worker - Cash, Food and CCAP (4 years)
- Cash Training @ Minnesota DHS (4 years)
- SNAP Training @ Minnesota DHS (4 years)
- Child Care Assistance Training (2 years)
- Case management
- Childcare
- Problem-solving
- Time management
- Case documentation
- Email and telephone etiquette
Timeline
Case Manager
Leech Lake Housing Authority - Homeless Resources Program
03.2024 - Current
Family Services Case Manager
Red Lake Nation TANF - Oshkiimaajitahdah
10.2018 - 07.2023
Home Health Aide
Autumn Hills Assisted Living
07.2017 - 10.2018
CNA - Certified Nursing Assistant
HAVENWOOD CARE CENTER
10.2016 - 07.2017
CNA - Certified Nursing Assistant
Golden Living Rehabilitation Center
06.2015 - 10.2016
Subway Sandwich Artist
Subway
06.2015 - 01.2016
CNA - Certified Nursing Assistant
HAVENWOOD CARE CENTER
01.2014 - 03.2015
Subway Sandwich Artist
Subway
05.2010 - 01.2014
Maintenance
Ace Hardware
01.2010 - 05.2010
GED -
Northwest Technical College
No Degree - Emergency Medicine
North Dakota State College of Science