Keaira Jones
Somerville,TN
Summary
Dynamic leader with a proven track record in strategic planning and compliance monitoring, honed at FedEx Trade Network. Excelled in record keeping and policy implementation, demonstrating exceptional decision-making and team collaboration skills. Achieved significant improvements in operational efficiency and staff training, ensuring adherence to regulatory standards. Meticulous professional with versatile background in various administrative support functions. Follows office workflow to increase performance levels, maintain files, and records and support teams with various administrative tasks. Outstanding knowledge of MS Office and OMS system.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inmate Jobs Coordinator
Whiteville Correctional Facility
Whiteville, TN
04.2024 - Current
- Responsible for tracking inmate jobs, selecting inmates for jobs and maintaining job records.
- Audit job attendance and service credit evaluations
- Maintain job files and electronic records
- Maintain job registers
- Review and investigate requests for job dismissals
- Run weekly reports to include offender recommendations for parole board
- Keep weekly attendance on offenders who currently have no job or program enrollment
Customs Trade Specialist (FDA)
FedEx Trade Network
Memphis, TN
02.2015 - 11.2023
- Data entry and processing of various import related documentation for submission to US Customs and all PGA's (participating Government Agencies)
- Work closely with other internal staff, departments, other FedEx OpCo's, customers and government agencies to deliver high level of service to customer
- Maintain and keep current all shipment documentation in compliance with all record keeping requirements
- Analyzes documentation provided to determine that harmonized tariff number and whether the shipment qualifies for special tariff treatment, NAFTA, reduced duty rates and ensures all government agency regulations are followed
Social Work Intern
MCK Behavior Services
02.2017 - 03.2018
- Assist with the facilitation of group sessions for individuals intellectually disabled
- Maintain detailed client records of treatment
- Support individuals introduced into the job market; maintain employment and develop job skills
- Coordination of supported living; safe housing, reliable transportation and finances
Education
Bachelor of Science - Social Work
Lemoyne-Owen College
Memphis, TN05.2018
Associate of Science - Social Work
Southwest TN Comm. College
Memphis, TN05.2015
Skills
- Strategic planning
- Record keeping
- Policy development and implementation
- MS office
- Compliance monitoring
- Presenting ideas and plans
- Team collaboration
- Decision-making
- Document management
- Staff training
- Data analysis
- Leadership skills
Volunteer Experience
Doors of Hope, 03/01/17, Memphis, TN, Supported homeless community in the Mid-South transition into proper living arrangements, acquire medical services and gain employment. Created groups to discuss the inadequacy improvised individuals deal with daily.
Date Available
Immediately
Certification
- Crisis Intervention Training Certificate CIT (2024)
- Communication & De-escalation Certificate (2024)
- Presentation Skills Certificate (2024)
- American Red Cross CPR
References
References available upon request.
Timeline
Inmate Jobs Coordinator
Whiteville Correctional Facility
04.2024 - Current
Social Work Intern
MCK Behavior Services
02.2017 - 03.2018
Customs Trade Specialist (FDA)
FedEx Trade Network
02.2015 - 11.2023
Bachelor of Science - Social Work
Lemoyne-Owen College
Associate of Science - Social Work
Southwest TN Comm. College