Keaira Thompson
Eastover,SC
Summary
I am seeking new employment to enhance my skills. I have warehouse experience involving merchandise receipt, unloading, and unpacking, as well as proper shelf coding and stocking. I have proven ability to accurately enter data into packing databases. I am detailed oriented and know how to work in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Cashier /customer Service
Lowe’s Home Improvement
11.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Pick and Pick
Home Depot
05.2023 - Current
- Unload trucks, then pack items on shelves. Prepare products for shipment based on customer orders, ensuring they are correct, not damaged, or missing
Warehouse Packer
Palmetto State of Armory
08.2022 - 05.2023
- Packages were checked for other damage or issues before shipment. They were shipped safely to reduce breakage. Kept detailed records of daily stock and recorded areas for improvement. Made sure container tags were checked and labeled before shipment.
Picker
Amazon Fulfilment Center CAEI
10.2021 - 08.2022
- Scanned tags after removing items from the shelves or storage bins. Efficiently arranged orders to meet aggressive productivity targets. Worked in a fast-paced environment to meet deadlines. Picked products for specific routes according to provided pick sheets.
Package Handler
FedEx Ground
07.2021 - 10.2021
- Kept track of everything by ensuring items were properly identified and handled. Used handheld scanners and daily production sheets to track movements and maintain accurate records. Loaded completed orders onto pallets using delivery numbers as a guide.
Education
Associate of Science - Cyber Security
ECPI University
Columbia, SC06.2021
High School diploma - undefined
Columbia High School
Columbia, SC05.2017
Skills
- Product Ordering
- Customer Service
- Teamwork
- Problem Solving
- Speed
- Communication
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Written and verbal communication
- Payment processing
- Refunds and exchanges
- Merchandise restocking
- Refund handling
- ID verification
- Retail merchandising
- Returns processing
- Point-of-sale system operation
- Customer relations
- Reliability and punctuality
- Team collaboration
- Time management skills
- Customer service
- Work ethic and integrity
- Customer assistance
Timeline
Cashier /customer Service
Lowe’s Home Improvement
11.2024 - Current
Pick and Pick
Home Depot
05.2023 - Current
Warehouse Packer
Palmetto State of Armory
08.2022 - 05.2023
Picker
Amazon Fulfilment Center CAEI
10.2021 - 08.2022
Package Handler
FedEx Ground
07.2021 - 10.2021
Associate of Science - Cyber Security
ECPI University
High School diploma - undefined
Columbia High School
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