Keairra Allen
Austin,TX
Summary
Hi, my name is Keairra. Committed job seeker with a history of working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Very reliable & dedicated employee who consistently gives 100%.
Overview
6
6
years of professional experience
Work History
Caregiver
Cornerstone Caregivers
Austin, TX
11.2025 - Current
- Assisted clients with daily living activities and personal care needs.
- Delivered nutritious meals to homebound seniors and individuals with disabilities.
- Provided companionship and emotional support to enhance client well-being.
Customer Service Representative/ Dispatcher
Ienergizer
Austin, Tx
06.2023 - 06.2025
- Coordinated emergency responses for roadside assistance, optimizing dispatch routes and reducing response times.
- Managed communication between tow services and clients to ensure timely support and satisfaction.
- Analyzed call data to identify trends, leading to improved resource allocation during peak times.
- Implemented a tracking system to monitor service requests, improving workflow accuracy and efficiency.
- Supported team members during periods of high call volume or challenging scenarios, fostering a collaborative work environment.
Warehouse Worker
Amazon
Austin, TX
03.2023 - 05.2024
- Picking and packing customer orders
- Scanning and sorting packages
- Organizing inventory on shelves
- Following safety procedures
- Standing, walking, bending, and lifting during shifts
- Working individually and with a team to meet daily goals
Caregiver
Meal On Wheels
08.2020 - 03.2021
- Provided compassionate personal care, ensuring comfort and dignity for clients.
- Assisted clients with daily living activities, promoting independence and well-being.
- Monitored client health and reported changes to healthcare professionals promptly.
- Developed and implemented individualized care plans in collaboration with families and medical staff.
Education
High School Diploma -
Akins High School
Austin, TXSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Call center experience
- Inventory management
- Package handling
- Time management
- Team collaboration
- Warehouse organization
- Barcode scanning
- Storage organization
Timeline
Caregiver
Cornerstone Caregivers
11.2025 - Current
Customer Service Representative/ Dispatcher
Ienergizer
06.2023 - 06.2025
Warehouse Worker
Amazon
03.2023 - 05.2024
Caregiver
Meal On Wheels
08.2020 - 03.2021
High School Diploma -
Akins High School