Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keaja Nesbitt

Spartanburg,SC

Summary

Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

JD Sports
Greenville, SC
11.2024 - Current
  • Developed promotional strategies to increase sales volume.
  • Developed trusting relationships with customers by making personal connections.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Attended weekly team meetings to review performance goals and objectives.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Organized stockroom shelves according to size, color or style.
  • Maintained records related to sales for store management.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Conducted inventories on a regular basis to track stock levels.

Quality Control Inspector

Visual Comfort Group
Spartanburg, SC
07.2024 - 10.2024
  • Performed first article inspection on incoming raw materials.
  • Adhered strictly to Good Manufacturing Practices guidelines at all times.
  • Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.
  • Ensured that all products met customer requirements prior to shipment.
  • Notified supervisors or other relevant personnel of test or production issues.
  • Inspected products for defects and conformance to customer specifications

Cahiser

Publix
Duncan, SC
06.2020 - 08.2023
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find store items.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Ensured compliance with all safety regulations within the store environment.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

High School Diploma -

Dorman High School
Roebuck, SC
05-2023

Some College (No Degree) -

Fayetteville State University
Fayetteville, NC

Skills

  • Excellent people skills
  • Task prioritization
  • Relationship building
  • Verbal/written communication
  • Customer service
  • Recordkeeping
  • Non-conformance reporting
  • Product inspection
  • Visual inspections
  • Safety protocols
  • Safety procedures
  • Quality processes

Certification

  • certified nursing assistant (CNA) license

Timeline

Sales Associate

JD Sports
11.2024 - Current

Quality Control Inspector

Visual Comfort Group
07.2024 - 10.2024

Cahiser

Publix
06.2020 - 08.2023

High School Diploma -

Dorman High School

Some College (No Degree) -

Fayetteville State University

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Keaja Nesbitt