Kealia Kamiyama

Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items. Cultivated warm relationships with regular customers. Maintained clean and organized dining areas to uphold restaurant hygiene standards. Set positive tone for entire dining experience as first point of contact for incoming guests. Bussed and reset tables to keep dining room and work areas clean. Resolved customer complaints promptly and professionally to maintain positive reputation.

Welcomed guests with personable attitude and brought beverage orders while reviewing menu options. Verified guest satisfaction with meals and suggested additional items to increase restaurant sales. Carried food orders to specific restaurant tables and served guests. Maintained clean, safe and organized work environment to safeguard servers and patrons. Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Greeted guests and gathered information to seat groups or place on waitlist. Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests. Escorted guests to seating area, furnished menus and highlighted daily specials. Monitored dining area to assess server capacity and estimate wait times. Greeted customers, answered questions and recommended specials to increase profits. Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions. Accommodated guests with children and special needs to promote comfortable dining experience.