Keanna Messner
Jackson
Summary
Detail-oriented office manager with proven skills in enhancing office efficiency, optimizing workflows, and delivering exceptional customer service. Committed to maintaining high standards of organization and communication.
Overview
8
8
years of professional experience
Work History
Office Manager
Lincoln Farms
08.2022 - Current
- Managed daily office operations to enhance efficiency and maintain workflow consistency.
- Oversaw supply chain logistics, ensuring timely procurement and inventory management.
- Implemented office protocols that improved communication and collaboration among staff.
- Coordinated scheduling for team meetings, optimizing resource allocation and time management.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Maintained accurate financial records, tracking expenses, revenue, payroll, and inventory management.
Receptionist
CSL Plasma Center
115 W Prospect St, Jackson, MI 49203
02.2018 - 12.2019
- Managed front desk operations, ensuring smooth check-in and check-out processes for donors.
- Assisted in scheduling appointments, optimizing donor flow and minimizing wait times.
- Maintained accurate records of donor information using electronic health systems.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
Education
High School Diploma -
Northwest Highschool
Jackson, MISkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Billing
- Bookkeeping
- Document management
- Employee supervision
- Human resources
- Staff hiring
- Financial tracking
Timeline
Office Manager
Lincoln Farms
08.2022 - Current
Receptionist
CSL Plasma Center
02.2018 - 12.2019
High School Diploma -
Northwest Highschool