Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
City of Houston Municipal Courts
Houston, TX
03.2023 - Current
Coordinates between attorneys, clients, agencies, court personnel, and others involved in the bond issuance process.
Developed strong relationships with attorneys, bondsmen, and other industry professionals to ensure accurate information was obtained in a timely manner.
Performed administrative duties, such as filing documents, updating databases, and preparing correspondence, as needed.
Telecommunications Operator
Harris County Constable Precinct 6
Houston, TX
05.2022 - 10.2022
Maintain radio traffic with deputies, interpret and code data for transmission, transmit radio messages to field units, and dispatch police units to certain locations.
JCPenney
Merchandising Supervisor
Humble, TX
03.2016 - 04.2022
A motivated merchandising supervisor with 6 years of experience working in sales, where I stock and load the store with new products visible to catch customers' eyes, and also lead a merchandising team to push out new coming products.
Skills include public speaking, creative problem solving.
Able to communicate effectively with a team and very keen to develop more professional skills.
Personal Vehicle Delivery Driver
UPS
Houston, TX
06.2020 - 07.2020
A fast-paced, physical job helping UPS drivers take a load off their backs by teaming up with them to deliver packages, connecting with new people, and customers.
Deliverd packages to customers in a timely and efficient manner.
Education
Graduate Certificate - Paralegal Studies
Center For Advanced Legal Studies
Houston, TX
04-2024
High School Diploma -
Atascocita High School
Humble, TX
05-2015
Some College (No Degree) -
Lone Star College
Kingwood, TX
Skills
Complaint resolution
Account updating
Scheduling
Customer service
Public speaking
Office equipment proficiency
Store management experience
Cash handling
Inventory Control
Customer support
Inside sales
Telecommunication
Leadership
Critical thinking
Data entry
Paperwork processing
Multi-task management
Timeline
Customer Service Representative
City of Houston Municipal Courts
03.2023 - Current
Telecommunications Operator
Harris County Constable Precinct 6
05.2022 - 10.2022
Personal Vehicle Delivery Driver
UPS
06.2020 - 07.2020
JCPenney
Merchandising Supervisor
03.2016 - 04.2022
Graduate Certificate - Paralegal Studies
Center For Advanced Legal Studies
High School Diploma -
Atascocita High School
Some College (No Degree) -
Lone Star College
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