Summary
Overview
Work History
Education
Skills
Timeline
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Kearra Gibson

Bank Teller
Cleveland,OH

Summary

Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Bank Teller

Chase Bank
Willoughby, OH
10.2019 - Current
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Processed customer transactions promptly, minimizing wait times.
  • Educated customers on use of banking website and mobile apps.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Turned in excess cash to maintain drawer security.

Patient Service Representative

University Hospitals
Euclid, OH
10.2017 - 09.2019
  • Assisted patients in filling out check-in and payment paperwork.
  • Balanced deposits and credit card payments each day.
  • Took copayments and compiled daily financial records.
  • Used Soarian to schedule appointments.
  • Handled customer service inquiries in person, via telephone and through email.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.

Education

High School Diploma -

Richmond Heights High
Richmond Heights, OH
08.2004 - 06.2008

Skills

Customer relationship development

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Timeline

Bank Teller

Chase Bank
10.2019 - Current

Patient Service Representative

University Hospitals
10.2017 - 09.2019

High School Diploma -

Richmond Heights High
08.2004 - 06.2008

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Kearra GibsonBank Teller