Kearra Gibson
Bank Teller
Cleveland,OH
Summary
Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Bank Teller
Chase Bank
Willoughby, OH
10.2019 - Current
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Turned in excess cash to maintain drawer security.
Patient Service Representative
University Hospitals
Euclid, OH
10.2017 - 09.2019
- Assisted patients in filling out check-in and payment paperwork.
- Balanced deposits and credit card payments each day.
- Took copayments and compiled daily financial records.
- Used Soarian to schedule appointments.
- Handled customer service inquiries in person, via telephone and through email.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
Education
High School Diploma -
Richmond Heights High
Richmond Heights, OH 08.2004 - 06.2008
Skills
Customer relationship development
Cash Handling
Excellent time management skills
Detail-oriented
Problem Solving
Processing Clients Transactions
Team Player
Personable
Timeline
Bank Teller
Chase Bank
10.2019 - Current
Patient Service Representative
University Hospitals
10.2017 - 09.2019
High School Diploma -
Richmond Heights High
08.2004 - 06.2008