Kearsten Korn
Davie,FL
Summary
Self-motivated and dependable offering 6 years of customer service, upselling and hospitality experience. Proficient in time management, planning, and interpersonal skills. Thrive in fast-paced environments with fast and effective decision making skills. Great in collaborations and multitasking.
Overview
7
7
years of professional experience
Work History
Assistant Property Manager
YMP Real Estate Management
Fort Lauderdale, FL
03.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Server
SALT7
Fort Lauderdale, FL
09.2021 - Current
- Met or exceeded sales targets on consistent basis with proactive promotional strategies.
- Increased sales of high margin items through effective upselling.
- Responsible for confirmation of meeting government requirements.
Server
Chuy's Tex-Mex Restaurant
Pembroke Pines, FL
02.2021 - 11.2021
- Handled special customer requests.
- Cross-trained in multiple roles with a multitude of diverse tasks.
- Responsible for quality assurance to maintain the highest standard.
FOH Team Member
Mission BBQ
Davie, FL
10.2020 - 01.2021
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Monitored restaurant activity to determine seating and dining flow.
- Worked with computer entry system.
Server
World Of Beer
Orlando, FL
09.2019 - 02.2020
- Increased sales with intuitive strategies to suit unique customer preferences.
- Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Server/Hostess
Duffy's Sports Grill
Weston, FL
08.2018 - 12.2019
- Operated POS terminals to input orders, split bills, and calculate totals.
- Satisfied customers with high visibility and customer-first approach.
- Promoted key items to optimize sales.
Cashier/Customer Service Representative
Publix
Davie, FL
08.2016 - 08.2019
- Operated cash register, collected payments, and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
AA -
Broward College
Fort Lauderdale, FLHospitality Administration And Management
University of Central Florida
Orlando, FLSkills
- Skilled multi-tasker
- Active listening
- Planning
- Data management
- Service prioritization
- Relationship management
- Sales and marketing
- Team Player
- Guest Relations Management
Timeline
Assistant Property Manager
YMP Real Estate Management
03.2022 - Current
Server
SALT7
09.2021 - Current
Server
Chuy's Tex-Mex Restaurant
02.2021 - 11.2021
FOH Team Member
Mission BBQ
10.2020 - 01.2021
Server
World Of Beer
09.2019 - 02.2020
Server/Hostess
Duffy's Sports Grill
08.2018 - 12.2019
Cashier/Customer Service Representative
Publix
08.2016 - 08.2019
AA -
Broward College
Hospitality Administration And Management
University of Central Florida
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