Keaton Cameron
Boise,United States
Summary
With 3 years of customer service and home care experience, I am a hardworking and result driven individual. Former high school varsity athlete in track and football, demonstrating discipline and determination. Achieved a 3.5 GPA in High School. Thrives in a team environment with strong problem-solving and communication skills. Detail-oriented and capable of working independently. Currently pursuing an Associates degree in Information Technology at Strayer University (Online) to enhance my skills and knowledge.
Overview
3
3
years of professional experience
Work History
Guest Services
Top Golf
09.2025 - Current
- Smoothly checked in guests while giving a warm welcome.
- Delivered excellent guest services by answering inquiries from visitors.
- Collaborated with other staff members to ensure seamless coordination of guest services, resulting in increased overall satisfaction.
- Assisted guest services department in directing guests around the venue effectively while maintaining a friendly demeanor at all times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving issues or conflicts.
Outbound Call Center Agent
DaBella
01.2025 - 06.2025
- Made outbound lead follow-ups to potential and existing customers by telephone to qualify leads and sell products and services.
- Inputted new customer information into Salesforce database to create account for sales opportunities.
- Executed outbound calls and converted an average of 30% of calls into appointments.
- Set qualified prospects within target markets to drive new sales opportunities.
- Hit team based numbers, and own production numbers.
- Overcame objections using friendly, persuasive strategies.
Home Care
Spencer's Home Care
04.2023 - 10.2024
- Roof cleaning, window cleaning, gutter cleaning, pressure washing and moss removal
- Top tier customer service, satisfying all of customers needs and wants
- When employed, job efficiency went up, and more jobs were completed in a day
- Worked with high ladders and steep grade roofs
- Contact : Spencer Bowlin 208-625-7126
Education
Associate of Arts - Information Technology
Strayer University
Arlington, Virginia06-2027
Highschool Diploma -
Coeur D'Alene High School
Coeur D'Alene, ID06.2024
Skills
- Problem Solving
- Communication
- Independent Work
- Customer Service
- Guest services expertise
- Customer Assistance
- Cleaning
- Leadership
- Working in a Team
- Efficiency
- Workforce Management
- Professional Appearance
Accomplishments
- Honor Roll Student, 09/2020, 06/2024, Balanced school, work, and sports while maintaining a 3.5 GPA, earning honor roll all 4 years of high school.
- NIC Dual Enrollment, 09/2022, 02/2024, Completed multiple college classes in high school for college credits.
Timeline
Guest Services
Top Golf
09.2025 - Current
Outbound Call Center Agent
DaBella
01.2025 - 06.2025
Home Care
Spencer's Home Care
04.2023 - 10.2024
Associate of Arts - Information Technology
Strayer University
Highschool Diploma -
Coeur D'Alene High School