Keaton Gibbons
Diana,TX
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
GameStop
Longview, Texas
10.2024 - 12.2024
- Provided excellent customer service by helping customers locate items they were looking for.
- Addressed customer questions and concerns regarding products and services.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Collected credit card and cash payments to complete transactions for customer orders.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Informed customers of in-store promotions or pricing specials.
- Welcomed customers, offering assistance to help find store items.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Greeted customers and provided friendly customer service.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Customer Service Cashier
KEPR / Phillips 66 Ore City
Ore City, Texas
06.2023 - 11.2023
- Provided excellent customer service by helping customers locate items they were looking for.
- Addressed customer questions and concerns regarding products and services.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Collected credit card and cash payments to complete transactions for customer orders.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Welcomed customers, offering assistance to help find store items.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Checked personal identifications during alcohol and tobacco sales.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Balanced cash drawers at the end of each shift.
Education
Associate of Science - Industrial Systems
Texas State Technical College Marshall
Marshall, TX12-2026
College Prep
Diana Power Homeschool
Diana, TX05-2024
Skills
- Check processing
- Order coordination
- Drawer management
- Retail merchandising
- POS system operation
- Positive and professional
- Adaptability and flexibility
- Cash register operation
- Merchandise restocking
Timeline
Customer Service Cashier
GameStop
10.2024 - 12.2024
Customer Service Cashier
KEPR / Phillips 66 Ore City
06.2023 - 11.2023
Associate of Science - Industrial Systems
Texas State Technical College Marshall
College Prep
Diana Power Homeschool