Keaton Jefferson
FAIRFIELD,AL
Summary
Motivated Shift Supervisors were experienced in Law environments and knowledgeable about security, safety,and service standards. Effective at helping management maintain order and increase revenue. Driven to apply 4 years of experience to improve operations. Entry-level probation officer trained in court procedures, documentation,and reporting. Detail-oriented administrators are able to handle all aspects of cases. Able to conduct interviews, monitor offenders and give accurate testimony.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Walden Security
Homewood, Alabama
08.2018 - Current
- Recorded incident reports with detailed accounts of occurrences
- Served as liaison with public officials company negotiators and other departments to maintain a big-picture understanding of security needs covering all corporate assets
- Developed improved training methods with a focus on public safety and officer awareness
- Developed weekly schedules and job assignments based on individual employee strengths and expected demand levels
- Assisted store management with meeting standards of service and quality in daily operations
- Cultivated performance-based and collaborative culture by recognizing achievements and promoting from within
Shift Supervisor
G4S Secure Solutions
Birmingham, Alabama
09.2015 - 08.2018
- Delivered successful training to more than 8 employees during 8-hour tenure, educating on successful work processes and productivity strategies
- Conducted 2 inspections to evaluate operational activities and implement timely resolutions for diverse concerns
- Eliminated customer service issues by quickly resolving disputes and correcting problems
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets
- Permitted entry with the escort for approved persons into secure locations
- Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents,and unusual occurrences
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
Intern
Jefferson County Family Court
Birmingham, Alabama
02.2014 - 08.2014
- Conducted pre-sentence investigations by doing in-depth research and compiling police reports
- Maintained organized offender records and documentation in compliance with department and legal standards
- Oversaw administration of DNA indexing and drug and alcohol screenings for [Type] offenders
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse
- Spearheaded group counseling sessions to help individuals deal with [Type] and [Type] issues
- Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Produced professional and error-free letters, presentations and spreadsheets
- Gathered data from market research surveys and entered information into computer system
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
- Coordinated with management and instructors and welcomed constructive criticism for areas needing improvement
Education
High School Diploma -
North Atlanta High School
Atlanta, GA08.2008
Bachelor of Science - Criminal Justice
Miles College
Fairfield, AL05.2014
Master of Science - Human Resources Management
Strayer University
Washington, DC10.2018
Skills
- Negotiation
- Data collection and analysis
- Business analysis
- Financial management
- Criminal law knowledge
- Interviews
- Substance abuse
- Court procedures
- Work release
- Trained in defensive tactics
- Risk and needs assessments
- Group therapy
- Intake procedures
- Administrative Assistance
- Customer-oriented
- Cash handling ability
Timeline
Shift Supervisor
Walden Security
08.2018 - Current
Shift Supervisor
G4S Secure Solutions
09.2015 - 08.2018
Intern
Jefferson County Family Court
02.2014 - 08.2014
High School Diploma -
North Atlanta High School
Bachelor of Science - Criminal Justice
Miles College
Master of Science - Human Resources Management
Strayer University
Similar Profiles
Angelo BurgosAngelo Burgos
Federal Court Security Officer at AKAL SECURITY – INTERCON SECURITY – CONSTELIS SECURITY – WALDEN SECURITYFederal Court Security Officer at AKAL SECURITY – INTERCON SECURITY – CONSTELIS SECURITY – WALDEN SECURITY
RICKY BURNSRICKY BURNS
Unarmed Security Guard at Walden SecurityUnarmed Security Guard at Walden Security
CONRAD SCALESCONRAD SCALES
Site Supervisor at Walden SecuritySite Supervisor at Walden Security
Denzell HughesDenzell Hughes
Court Security Officer at Walden SecurityCourt Security Officer at Walden Security
Nya HarrisNya Harris
Federal Contractor at NaiFederal Contractor at Nai