Keaton Kleven
Morgan,UT
Summary
Results-driven Sales Professional specializing in market research and performance analytics. Maintained Top Gun status in top 8% of companywide stores for 27 consecutive months while achieving President's Club honors and ranking in top 10% of sales associates. Committed to delivering exceptional customer-focused selling approaches.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Sales Representative
Cellular Sales Verizon
Ogden, UT
03.2025 - Current
- - Guided customers in selecting Verizon Wireless plans, devices, and accessories to meet individual needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- - Fostered customer loyalty through personalized in-store service and consistent follow-up.
- - Created strategies to enhance customer relationships, driving sales growth. customer relationships to support sales growth.
- - Reviewed billing information and answered customer account questions.
Retail Sales Lead
Arch Telecom Group
New Smyrna Beach, Florida
04.2022 - 03.2025
- Coached team members on sales techniques, upselling, and store presentation.
- Trained sales associates on product knowledge and customer service standards.
- Developed strong relationships with customers through effective communication skills.
- Provided training for new staff members on product features, benefits, advantages.
- Prepared reports on store performance metrics such as sale numbers or average transaction values.
Sales Associate
Arch Telecom Group
Daytona Beach, Florida
09.2021 - 04.2022
- Helped customers find specific products, answered questions, and offered product advice.
- Processed activations, upgrades, and account changes using retail point-of-sale systems.
- Resolved billing questions and service concerns with clear, professional communication.
- Worked with fellow sales team members to achieve group targets.
Sales Associate
Admiral Beverage
Logan, Utah
01.2020 - 06.2021
- Sold various products by explaining unique features and educating customers on proper usage to ensure informed purchasing decisions.
- Adapted sales strategies based on customer interactions and feedback to enhance customer satisfaction and drive sales growth.
- Tracked sales performance metrics to identify market trends and inform strategic adjustments.
- Attended weekly team meetings to review performance goals and objectives.
Education
Bachelor of Science - Marketing
Utah Valley University
Orem, UT05-2027
Associate of Science - Certificate of Professional Sales
Utah Valley University
Orem, UT05-2027
Skills
- Customer engagement
- Sales planning
- Market research
- Sales analytics
- Point-of-sale systems
- Brand promotion
- Client consultation
Certification
- Professional Sales
- Microsoft Office Specialist
Timeline
Sales Representative
Cellular Sales Verizon
03.2025 - Current
Retail Sales Lead
Arch Telecom Group
04.2022 - 03.2025
Sales Associate
Arch Telecom Group
09.2021 - 04.2022
Sales Associate
Admiral Beverage
01.2020 - 06.2021
Bachelor of Science - Marketing
Utah Valley University
Associate of Science - Certificate of Professional Sales
Utah Valley University