Keaton Sugg
Fayetteville,AR
Summary
Committed job seeker skilled in meeting company needs with consistent and organized practices. Adapts to new situations and challenges to enhance the organizational brand. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
7
7
years of professional experience
Work History
Patient Support Supervisor
Piney Ridge treatment Center
Fayetteville, AR
10.2023 - Current
- Developed performance metrics to measure staff productivity and progress.
- Provided guidance to staff that promoted teamwork through building mutual trust, respect, and cooperation among all team members.
- Assist patients with their daily living activities and administer basic health care or treatments.
- Participate in therapeutic or recreational group.
- Monitored physical and emotional well-being, promptly reporting any unusual behavior or physical ailments to appropriate staff. Prepared and maintained comprehensive records of progress and services rendered.
- Observe and influence the behavior of the patients by communicating, interacting with them, teaching, and counseling.
- Facilitated patient engagement in social or recreational activities, promoting well-being and fostering interpersonal connections.
- Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures.
- Collaborate with other staff in working with the population of the facility to treat, rehabilitate, and return patients to the community.
- May provide transportation for patients as needed.
- Demonstrate a positive, empathetic, and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
Aircraft Armament Systems Technician
United States Air Force, USAF
Goldsboro, NC
01.2019 - 01.2023
- Aircraft Technician U.S. Air Force - Goldsboro, NC from Jan. 2019- Jan. 2023.
- Tests, inspects, repairs and maintains aircrafts suspension, launch, and release systems for retentive locking, and manual or electrical release.
- Load and unload nuclear and nonnuclear munitions, explosives, and propellant devices on aircraft.
- Disassembles, repairs, and troubleshoots electrical components by following wiring and schematic diagrams. Use handling, loading, and checkout procedures to analyze malfunctions and perform checks on launch and suspension systems.
- Cultivated vast knowledge of aircraft systems by attending training workshops and implemented expertise in routine work and special projects.
- Enhanced functionality of systems by performing routine maintenance in accordance with manufacturer manuals, completing basic repairs and replacing worn out components.
- Troubleshot and Repaired multiple In-Flight Emergencies for M61A1 20mm Gun System in the F-15E Strike Eagle Secured multiple ground emergencies deployed and home station.
Lumber Associate
Lowes Home Improvment
Fayetteville, AR
06.2017 - 09.2018
- Maneuvered heavy loads around lumberyard and job sites with materials handling equipment and forklifts.
- Learned lumber products and manufacturer differences to give customers sound advice on building materials.
- Boosted sales by recommending target materials and products to enhance planned purchases.
- Worked with approved vendors to source and receive products for customers.
- Operated heavy machinery to saw and cut lumber into specified sizes.
- Followed safety protocols while handling sharp tools like saws or blades during production processes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
High School Diploma -
Prairie Grove High School
Prairie Grove, AR05.2017
Skills
- Documentation Requirements
- Troubleshooting Malfunctions
- Schematics Understanding
- Effective problem solving
- Appointment Scheduling
- Effective written and verbal communication
- Team Management
- Strong leadership
- HIPAA Compliance
- Documenting and Recording Information
- Administrative Support
Timeline
Patient Support Supervisor
Piney Ridge treatment Center
10.2023 - Current
Aircraft Armament Systems Technician
United States Air Force, USAF
01.2019 - 01.2023
Lumber Associate
Lowes Home Improvment
06.2017 - 09.2018
High School Diploma -
Prairie Grove High School
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