Kebita Duplessis
Garland,TX
Summary
Inside Sales Agent with 10+ years of experience. Persuasive communicator and problem solver adept at identifying the customer needs and matching them to company offerings. Outstanding ability to work in high-volume, quota-based sales environments. Highly skilled and knowledgeable in the techniques used to close sales. Relationship builder, communicator, and multitasker extraordinaire.
Overview
9
9
years of professional experience
Work History
Inside Sales Agent
Dabella Exteriors
06.2023 - Current
- Analyzed customers need to offer appropriate solutions and expedite sales process
- Surpassed monthly quota consistently by utilizing persuasive pitch delivery and rapport-building skills.
- Generated 35+ leads through inbound/outbound calling, using scripts and other phone techniques.
Collections Specialist
Eos Cca
03.2022 - 06.2023
- Reviewed delinquent accounts and contacted customers via phone to negotiate repayment terms and payment arrangements.
- Processed debtor payments and updated accounts to reflect new balance and set up recurring drafts.
- Utilized advanced software systems to manage account portfolios effectively, optimizing workflow processes within the team environment.
Outbound Sales Age
Holiday Inn Club Vacations
03.2015 - 07.2019
- Gave scripted sales call to client base to promote products to new and existing clients.
- Booked overnight reservations/day appointments to get owners updated on their future options, as well as membership information and purchase benefits.
- Developed tailored pitches for diverse clientele, effectively communicating the value of products or services offered.
Education
Certification - Business Computers & Information Systems
El Centro College
Dallas, TX06.2006
GED -
Ft. Worth I.SD
Fort Worth, TX06.1997
Skills
- Persuasive Negotiator
- Relationship Building
- Analytical Problem Solver
- Lead Generation
- B2B Sales
- Consultative Sales Strategies
- Compelling presentations
- Salesforce CRM
Timeline
Inside Sales Agent
Dabella Exteriors
06.2023 - Current
Collections Specialist
Eos Cca
03.2022 - 06.2023
Outbound Sales Age
Holiday Inn Club Vacations
03.2015 - 07.2019
Certification - Business Computers & Information Systems
El Centro College
GED -
Ft. Worth I.SD
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