Summary
Overview
Work History
Education
Skills
Certification
Relevantprofessionalexperience
Work Availability
Work Preference
Timeline
Hi, I’m

Kecha Gaddy

CNA
Racine,WI
It is never too late to be what you might have been.
George Eliot

Summary

Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.

Overview

6
years of professional experience
2
Certification

Work History

Six Flags Great America

Supervisor
04.2024 - 11.2024

Job overview

  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Coached new hires on company policies and procedures, setting them up for success in their roles as Guest Relations Agents or Supervisors alike.
  • Planning and executing daily break rotation that adheres to labor policies
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Southern Wisconsin Center

Resident Care Provider
01.2024 - 05.2024

Job overview

  • Assisted patients with daily living activities, promoting independence and dignity.

  • Observe or examine residents to detect symptoms that may require medical attention, such as bruises, open wounds, etc
  • Safeguarded the privacy and dignity of all residents while delivering high-quality care services in accordance with facility policies and procedures.
  • Assisted residents in maintaining personal hygiene, providing dignified assistance with daily grooming tasks such as bathing, dressing, and oral care.
  • Responded promptly to emergency situations involving resident health or safety concerns, ensuring swift resolution of issues and minimizing risks.

Jackson Hewitt Tax Service

Tax Preparer
11.2018 - 03.2023

Job overview

  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Assessed client tax situations to determine best filing options.

Help at Home

Home Care Aide
05.2020 - 11.2021

Job overview

  • Provided companionship to patients, fostering positive relationships and emotional wellbeing.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Education

College of Office Technology
Chicago, IL

Associate of Applied Business from Business

Prologue Alternative High School
Chicago, IL

High School Diploma

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Compassion and empathy
  • Catheter care
  • Vital signs monitoring
  • Time management
  • HIPAA compliance
  • Multitasking
  • Direct patient care
  • Certified in CPR/AED

Certification

  • CNA, Southern Wisconsin Center, 02/01/24
  • Blood Born Pathogen Video, Brotoloc Health Care Systems,
  • Fire Safety, Vehicle Safety, Observing & Charting, ISP & Assessments, and Dietary needs/menu planning/sanitation, Brotoloc Health Care Systems, 07/01/08

  • Crisis Intervention and Intro To Developmental Diabetes, Brotoloc Health Care Systems, 06/01/08
  • Microcomputer Business Systems Certification, Internet, Typing, Data Entry, The College of Office Technology, 05/01/05
  • Basic Life Support (BLS) Certification - American Heart Association. 10/2024
  • Home Health Aide Certification (HHA) - National Association for Home Care & Hospice or state-specific agencies.

Relevantprofessionalexperience

  • Resident Care Provider, Southern Wisconsin Center, Union Grove, WI, 01/01/24, 05/01/24, Provide physical support to assist patients to perform daily living activities, such as getting out of bed/wheelchairs, bathing, dressing, toileting, walking and exercising., Entertain, converse with, or read aloud to residents to keep them mentally healthy and alert., Observe or examine residents to detect symptoms that may require medical attention, such as bruises, open wounds, etc.
  • Supervisor, Six Flags Great America, Gurnee, IL, 04/01/23, 11/3/2024, Handling and resolving guest questions regarding park policies and procedures., Calculating and documenting the hourly guest attendance for each operating day., Planning and executing daily break rotation that adheres to labor policies.
  • Tax Preparer, Jackson Hewitt Tax Service, Urbana, IL, 11/01/18, 03/01/23, Interview clients to obtain additional information on taxable income and deductible expenses and allowances., Prepare or assist in preparing simple to complex tax returns for individuals and small businesses., Furnish taxpayers with sufficient information and advice to ensure correct tax form completion.
Availability
See my work availability
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Available
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeGig WorkContract Work

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsTeam Building / Company RetreatsCompany Culture

Timeline

Supervisor

Six Flags Great America
04.2024 - 11.2024

Resident Care Provider

Southern Wisconsin Center
01.2024 - 05.2024

Home Care Aide

Help at Home
05.2020 - 11.2021

Tax Preparer

Jackson Hewitt Tax Service
11.2018 - 03.2023

College of Office Technology

Associate of Applied Business from Business

Prologue Alternative High School

High School Diploma
Kecha GaddyCNA