Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keciah Cassanova

Orlando

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

5
5
years of professional experience

Work History

Supervisor

Chick-fil-A
12.2024 - Current
  • Supervised daily operations to ensure exceptional customer service and food quality.
  • Trained and mentored team members on workflow efficiency and operational standards.
  • Implemented process improvements to enhance kitchen productivity and reduce wait times.
  • Monitored inventory levels and coordinated with suppliers to maintain stock availability.

Caregiver

Home Health Aid
02.2022 - 11.2024
  • Provided compassionate support to clients with daily living activities and personal care needs.
  • Administered medication and monitored client health conditions for safety and well-being.
  • Developed and implemented individualized care plans based on client assessments and preferences.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Lead Food and Beverage

Westgate Resorts
06.2022 - 08.2023


  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Lead Transporter

Fast Park
03.2020 - 04.2022
  • Operated shuttle vehicles to transport customers efficiently between airport terminals and parking facilities.
  • Ensured compliance with safety regulations while driving and assisting customers with luggage.
  • Maintained cleanliness and organization of shuttle vehicles to enhance customer experience.
  • Assisted in training new transport staff on operational procedures and customer service standards.

Education

Dental Assistant -

Concorde Career College
Orlando, FL
06-2018

Standard High School Diploma

Maynard Evans
Orlando, FL
05-2013

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Strategic planning
  • Operations management

Timeline

Supervisor

Chick-fil-A
12.2024 - Current

Lead Food and Beverage

Westgate Resorts
06.2022 - 08.2023

Caregiver

Home Health Aid
02.2022 - 11.2024

Lead Transporter

Fast Park
03.2020 - 04.2022

Dental Assistant -

Concorde Career College

Standard High School Diploma

Maynard Evans

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