Kedin Rivera
Glen Burnie,MD
Summary
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Most importantly always clean up after yourself and respect others in the nicest way possible.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service
Double T Diner
Pasadena, MD
06.2020 - Current
- Greeted guests and provided customer service support.
- Managed customer service inquiries, complaints, escalations.
- Provided excellent customer service to all guests.
- Provided customers with a smile and respect.
- Always follow rules, and be respectful to coworkers.
- Provided customer service in a timely manner.
- Attended to customer service issues.
- Followed up on guest requests in a timely manner.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Education
High School Diploma -
Glen Burnie High School
Glen Burnie, MD07-2022
Skills
- Bilingual
- Collaboration
- FLUENT IN [LANGUAGE]
- Fluent in English and Spanish
- Dependable and responsible
- Problem-solving
Languages
English
Professional
Spanish
Professional
Certification
High School Graduated.
Very fluent on two languages (English & Spanish
Timeline
Customer Service
Double T Diner
06.2020 - Current
High School Diploma -
Glen Burnie High School