Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Kedlissia Fowler

Garland

Summary

Motivated professional successful with multitasking in fast-paced environments. Bringing multiple and versatile skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.

Overview

6
6
years of professional experience

Work History

Cafeteria Worker

GISD
Garland
01.2024 - 09.2024
  • Food inventory
  • Cooking for large amount of students
  • Cafeteria lady
  • Cashier/cook/dishwasher

Shift Leader

KFC
Mesquite
09.2023 - 08.2024
  • Trained new team members on customer service and food preparation techniques.
  • Supervised daily operations, ensuring compliance with food safety standards.
  • Managed inventory levels, conducting regular stock checks and ordering supplies.
  • Coordinated staff schedules to maintain optimal coverage during peak hours.
  • Assisted in resolving customer complaints, fostering a positive dining experience.

To-Go Specialist

Cracker Barrel
Dallas
06.2021 - 11.2023
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food preparation.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted in training new servers on menu items and service standards.
  • Trained new team members on to-go procedures and customer service standards.

Front Desk Receptionist

Hampton Inn & Suites
Nashville
10.2021 - 01.2022
  • Hospitality
  • Managed check-in and check-out processes efficiently for incoming and departing guests.
  • Handled guest inquiries and resolved concerns promptly to enhance satisfaction.
  • Assisted in processing payments and balancing cash drawers at the end of shifts.
  • Provided information about local attractions, amenities, and hotel services to guests.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Customer Service Representative

Spectrum
Dallas
02.2021 - 10.2021
  • Assisted customers with inquiries and resolved issues efficiently.
  • Handled billing questions and processed payments accurately.
  • Educated customers on products and services offered.

Raising Canes Crewmember

Raising Cane's
Dallas
03.2019 - 01.2021
  • Fry cook
  • Became entry level manager after 1 yr of working
  • Performed various administrative tasks
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.

Education

High school diploma -

Lakeview Centennial High School
Garland, TX

Skills

  • Food inventory management
  • Food safety compliance
  • Cash handling
  • Staff training
  • Customer relationship management
  • Shift supervision
  • Time management
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Attention to detail
  • Cleanliness maintenance
  • Cafeteria equipment operations
  • Food safety
  • Problem-solving
  • Food quality standards
  • Food handling safety
  • Sanitation practices
  • Leadership
  • Adaptability
  • Computer skills
  • Performance improvement
  • Problem-solving aptitude
  • Upselling

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Cafeteria Worker

GISD
01.2024 - 09.2024

Shift Leader

KFC
09.2023 - 08.2024

Front Desk Receptionist

Hampton Inn & Suites
10.2021 - 01.2022

To-Go Specialist

Cracker Barrel
06.2021 - 11.2023

Customer Service Representative

Spectrum
02.2021 - 10.2021

Raising Canes Crewmember

Raising Cane's
03.2019 - 01.2021

High school diploma -

Lakeview Centennial High School

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