Mariana Aguilar
Ukiah,CA
Summary
Hi my name is Mariana Aguilar, I'm a stay at home mom and am always eager to learn new skills and grow. Im bilingual in Spanish and I'm ready to create positive experiences for customers every day. I provide customers with tailored solutions to meet needs. I have successfully established relationships with customers and deliver quality service. I have excellent communication and customer service skills. I am excellent at managing multiple priorities with a positive attitude and I'm willing to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Life Insurance Agent
Primerica
Ukiah, CA
03.2023 - Current
- Maintained high standards of customer service by building relationships with clients
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs
- Attended continuing education courses and workshops to gain additional insurance industry knowledge
- Marketed life insurance products to increase customer bases and revenue
Content Creator
Facebook
Ukiah, CA
10.2022 - Current
- Generated stories to reflect current trends and news to pull audience into website
- Promoted and marketed works through social media platforms
- Built, established and maintained relationships with sources
- Develop original content through social listening and independent sources.
Master Esthetician
Swanky Lash And Skin Studio
Washington
12.2019 - 10.2021
- Fostered friendly, warm, and exceptional customer experience
- Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency
- Created repeat business by developing long-term relationships with regular customers
- Handled busy schedules and stayed on top of key deadlines
Barista Trainer
Starbucks
, CA
10.2016 - 10.2021
- Responsible for maintaining a positive environment and creating an amazing customer experience
- Was able to extend a positive Starbucks experience to customers who were not able to speak the English language
- Trained new team members with positive reinforcement and respectful, encouraging coaching
- Elevated customer loyalty by using strong communication abilities to resolve customer problems
Caregiver
Partners In Care
08.2018 - 10.2018
- Assisted senior citizens in the completion of their daily tasks
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
- Monitored clients' overall health and well-being and noted significant changes
Education
Evergreen Beauty College
08.2019
High School Diploma -
South Valley High School
08.2018
Skills
- Professional Relationships
- Team Training
- Building Relationships
- Client Retention
- Customer Needs Assessments
- New Product Information
- Client Service
- Insurance Industry Knowledge
- Bilingual
Languages
- Spanish
- English
Timeline
Life Insurance Agent
Primerica
03.2023 - Current
Content Creator
Facebook
10.2022 - Current
Master Esthetician
Swanky Lash And Skin Studio
12.2019 - 10.2021
Caregiver
Partners In Care
08.2018 - 10.2018
Barista Trainer
Starbucks
10.2016 - 10.2021
Evergreen Beauty College
High School Diploma -
South Valley High School